Naylor's Kitchen, Bath & Flooring Centres receives high praise from customers for its outstanding customer service and quality products. Multiple reviews highlight the staff as knowledgeable, professional, pleasant, and a pleasure to work with. Specific employees are noted for being efficient, thorough, detail-oriented, patient, and gracious, offering clear explanations and constant hand-holding. Their customer service is described as fabulous, with staff providing detailed quotes, answering every question, working to fine-tune needs, and offering prompt follow-ups and callbacks. The business provides good quality service for kitchen renovations, bathroom vanity needs, shower renovations, and custom cabinetry. Customers report the entire process felt smooth and stress-free, with exceptional craftsmanship that brings visions to life. The products, including solid acrylic shower bases and custom cabinets, are noted for their good quality and are expected to stand the test of time. The team is helpful in assisting with decisions and expediting delivery to meet tight deadlines. Customers are consistently happy with the results, stating their projects turned out to be everything they hoped for and more. They highly recommend Naylor’s and would not hesitate to shop with them again.
Amanda is a great sales associate and very pleasant to deal with. I recommend shopping here and dealing with her - very knowledgeable and prompt with any information I required.
May 2024
Honest staff, good management and great products Highly recommend
May 2024
Two girls that helped me were super friendly and knowledgeable. Thank you Amanda and Haylie
