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December 2023 by G
Tried to get lenses polished they told me no there polisher doesn't do that I tried to explain that yes it does I work in jewelry and have had it done countless times he refused to even look at them when I told him he was wrong they started talking about me as I left… went to Bendanarak jewelry and he did it in 30 seconds with the same polisher they said wouldn’t work just because your ignorant to something doesn't mean your right. Now there saying there machine dosent do it when the same machine at a different jewler did it just fine they chose not to do it because they didn’t want to not because there machine didn’t. Furthermore no one asked you to work on glasses I told you guys ur machine will do just fine u said it wouldn’t I asked you to try because I know it would then I went to bendanarak like I said and he used the same machine which worked just fine. So how will you machine not work but the exact same machine will on the other side of town? Hmmmm cuz u didn’t want to try
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December 2023 by Emily Desjardins
Beautiful jewelry and very pleasant helpful ladies
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November 2023 by MJ Myers
Everyone is friendly, prices are reasonable and work is top notch!
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October 2023 by Kool Koollj
They did an amazing job with fixing my wife's bracelet. Keep up with the great work.
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September 2023 by Jared B.
I worked with the owner, Dave, to design a custom engagement ring for my fiancé at the time. He was extremely knowledgeable and patient with me and we found a band that my fiancée (now wife )absolutely loved. He also sold me a fantastic diamond at a great price. Far less than the local jewelry stores I had visited in the Windsor area. I really had a great experience with Phoenix Jewelry and have sent my friends there for engagement rings as well. Also have purchased a few watches over the years as well as jewelry for my wife. Highly recommend! The owners are very welcoming and they make the environment very easy going. Not stuffy at all!
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September 2023 by Brian Bartlett
Phoenix Jewellers has a really interesting stock of rings, necklaces, and bracelets! In addition, there’s some really unique pieces that sets them apart from competitors. Amazing personal service. I was treated with respect and no one tried to over sell anything. Knowledgeable and efficient service to complete my purchase.
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September 2023 by Johnny Ulicny
I have been a lifelong customer @ Phoenix and won't go anywhere else. The staff is amazing and Houry and her team are great at what they do. 100% recommend.
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June 2023 by PJ Dk
They aeie good, really good.Every aspect. Thank you guys !!!.I
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March 2023 by Morgan McCarthy
Charlotte was absolutely fantastic helping me pick out the perfect set!! Definitely recommend Pheonix Jewellers!
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December 2022 by Andrea Affleck
I came in to look at a ring to get used to wearing one on my right hand. Charlotte was tremendously helpful and I really learned a lot. When it's time to buy THE ring we'll definitely be coming back.
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December 2022 by Alan Chow
Very professional and personable staff. Brought in a ring that was passed down they cleaned it up and increased the size. Fit perfectly and could not be any happier with the service. Even bought my daughter a pair of earnings while i was in the store as it was such a great experience and prices are good. You get what you pay for. Definitely will be going back.
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September 2022 by Stacey “MusicMamma” H
Absolutely wonderful experience!! Have been buying jewellery here for years. My father in law passed in May. He had a ring our son asked for, it needed some tlc. After a new Smokey quartz, and bevel we picked it up and it was as beautiful as it was when first purchased.Decided to make a replica for my husband for our 30th anniversary using his original wedding ring gold/diamonds, and gold from various loved ones. I almost cried when I picked it up. I wasn’t able to wait until our Anniversary, I was so excited. My husband cried when I presented him with this very sentimental gift. My other son is now having a replica made and our third wants one too. Just wonderful service, and absolutely beautiful work!! We love Phonenix!!!
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August 2022 by David Zemora
Great service! Michelle was very helpful in helping me shop my first piece ?
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August 2022 by Ryan Beaulieu
Very professional and personable staff. Brought in a ring that was passed down they cleaned it up and increased the size. Fit perfectly and could not be any happier with the service. Even bought my daughter a pair of earnings while i was in the store as it was such a great experience and prices are good. You get what you pay for. Definitely will be going back.
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July 2022 by steve eltringham
They always have something I'm looking for when it comes to pandora charms, birthday, mother's day & anniversaries. And wrap it so nicely all the time!!
