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November 2023 by Important Fondant
Pharmacy team deliberately does not answer the phone when you call.I’ve waited on hold for over 30 minutes and walked into the store and was still on hold and showed a pharmacy associate that I had been on hold over 30 minutes and they said “sorry we’re short staffed” that’s no excuse to not pick up the phone.Calling customer service doesn’t help either because they don’t pick up the phone either.This store is run horrendously and this is unacceptable
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November 2023 by Teri Ethier
I work at a doctors office and I have to call this pharmacy for several different reasons. I can NEVER get a hold of anyone it's extremely frustrating . I have waited on hold for over n hour inquiring about a serious matter and no one answered. DO BETTER this is the most unprofessional place and according to all these negative comments clearly something needs to be done.
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November 2023 by Nathan Carr
I had an amazing shopping experience due to the help of an employee named aurora she was very helpful and had great customer service skills. She was also kinda cute…
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November 2023 by moe mouselli
I have a really bad experience with this location moving my business somewhere else never again
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August 2023 by Deepak Arora
I went to buy something i ask a girl for help to show me product she was so rude and said it is your job to see not my job I don’t know why she is getting pay for that
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April 2023 by dtox519
The pharmacy is a joke. Numerous times have they messed up my family’s medications. And to boot they are the absolute rudest people in the pharmacy. Usually the young ones are pleasant but the older people there must hate their lives the way they conduct themselves. Switched locations after the last instance with them and wish I had done it years ago. Special mention to the pregnant pharmacist who berated my elderly mother for questioning her if she needed to eat in the morning before her newest medication. Real special lady you are. EAD yurpa
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February 2023 by Michael Marant
Told me my prescription would be done in 20 minutes, 40 minutes later they just started on it I watched 2 other people hand in their script after me and got them in less time than that. In total it took an hour 25 minutes to get my prescription.
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February 2023 by Alyssa Diy's
pharmacy is so bad, have to go back numerous times for them to do my med pack properly and waist gas. Even have a note for the pharmacist to check medications and they still mess up. been getting the wrong meds since february and has non stop happened since then.
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October 2022 by Rach XO
Got asked for a receipt upon exiting Shoppers yesterday evening (04/10/2022) around 6:30pm by the cashier over a propel water bottle that I paid for at self check out, seriously? I threw the receipt in the garbage after checking out and I told the cashier this and she literally went and checked the garbage! I just left . She had no reason or probable cause to ask for my receipt. You shouldn’t have self checkouts if you can’t keep track of people stealing or not or hire/schedule more staff to watch the self checkouts . I honestly think she thought I must have been stealing as I’m a heavily tattooed person. This is not right , stop profiling people, making judgements and assumptions based on their appearance . I am a regular shopper at Tecumseh mall and I’m there almost every day and spend a lot of money there. Ridiculous.
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September 2022 by Andrew Flynn
Absolutely the worst service from the Pharmacist. My mother was turned away not once but twice when asked the pharmacist to explain how to use a diabetic medical device and medication. She said she was too busy and to read the instructions. Poor customer service for the senior patients. Stay away.
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August 2022 by Amanda White
As everyone knows you can’t purchase at self checkout with a gift card. Your staff followed me around the store and accused me before I could get to a checkout with a person of stealing. This is absolutely unacceptable!!! Do better at hiring shoppers!!
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June 2022 by Quinn Carey
The post office staff was amazing, especially the girl named Elli. It was my first time sending a letter and she helped me step by step through the process. I also didn't know where to find a product and she went out of her way to help me. I definitely will be going to this shoppers from now on if i need anything.
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April 2022 by Prab Singh
Expired products are being sold in this store. Try a different location this store is not good. I had a major stomach ace because of the expired product which I drank.In my opinion this store should be closed not a good visit
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February 2022 by Sian Lesperance
This is for the pharmacy, Becker is amazing however the older lady with short blonde hair who is also a pharmacist has no communication or interpersonal skills, empathy or professionalism. She needs to be fired. Will not be returning because of her.
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January 2022 by C Macdonald
Only get point offers for what i dont need! The odd time i do its spend alot of money for small points. Soon as i do i get a coupon for twice the amount of points so i go spend more. Jogh prices lately for no so great service. Time to shop elsewhereTired of basically buying my points Shoppers!!
