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November 2023 by Heads Up
Eman with the pharmacy team is a real winner. Condescending and inappropriate. I especially liked when she laughed at me while loudly discussing my medical situation. She’s really nasty, this is the second terrible experience with her. I was considering switching and she just made up my mind. This person needs a different field of work.
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November 2023 by Harry M
Shoppers is the best. It always feels like home. That and Tim's. Anyway, thanks Shoppers for always being faithful, always reliable, and always having what we need in stock.
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September 2023 by Bill Fontaine
Pharmacy is a mess, all these people arnt all complaining about the same thing for no reason. If you have no problems now, just wait.
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August 2023 by Ryan
Unfortunately, the only good experiences I have at the pharmacy are with the employee named Anita. I hope the staff realize her worth
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August 2023 by Mohammad Shirinzadeh Dastgiri
Everything is good like any other Shoppers places except they don’t accept GreenShield drug insurance and will ask you to claim your insurance for reimbursement. Not recommended.
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July 2023 by Sandi Harris
This Shoppers is HORRIBLE! The pharmacy screws with my prescriptions every month. Not once has this pharmacy gotten my meds rt. Once they filled a script twice a day after they already filled it. If I can prevent even 1 person from going here I'll be happy!! Maybe if the staff could speak proper English it wouldn't be so bad. Anita & Sherry ate the only 2 in the pharmacy dept that know what they're doing.
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July 2023 by Phil Peck
Careful, advertised item may not exist at the store. If you arrive there and ask why it is advertised If this Shoppers doesn't stock the item, the explanation is that another Shoppers may have it. That is not helpful.
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July 2023 by Jack Zlotnik (JZ)
I came in yesterday with my disabled granddaughter to get her passport photos done. I stood there waiting for quite a while being totally ignored. When I started to walk out an employee asked if I was being helped so my reply was that I was being ignored. Instantly she told me that they were busy taking care of other customers at which point I said that the person at the photo counter was cutting photos and never even looked in my direction. Then the first employee started to go to the defence of her co-worker so I stopped her and told her that I didn't want to hear it. You should've seen the dirty looks I got? The least they could do is say I'll be with you in a minute or shortly letting a customer know that they weren't being ignored.So I went down the road to The UPS store who took me right away and was very kind as well as very helpful and their price is $10 cheaper. Shoppers I don't know why you think that you are the king of the castle but your work ethics and customer service suck!
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July 2023 by Mustafa Yussef
I want thank an outstanding & very helpful asscoitae in cosmetics department in storee #1122 Malden Rd LaSalle ON, her name is Hamraz, she helped me twice 1)when we were buying some cosmetics & perfumes for my daughter's wedding & 2) today to buy several gifts for my colleauges and friends. The lady went byeond and above expectations. Thank you SDM to hire a wonder valubale asset like Hamraz , she encourage me to do most of my shopping in this store because her geniune and very positive attitude
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March 2023 by Loren Lat
This pharmacy is horrible. I go in every 3 months for the same prescription, and they always try to send it through my step dads insurance(I have never been on it) When now it's the 5th time, I'm arguing with them that they can only use my mother's insurance. We call the insurance company, and it is all fixed on their end. Yet the pharmacy never changes it or fixes it on their end. I'm going somewhere else, and honestly, if you're having issues, you should too. They aren't going to fix it.
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March 2023 by Heather Hebert
Will never go back, been there for many many years and alot of meds filled but had to leave ! Getting a prescription filled was a nightmare!It takes 4 phone calls everytime and they still don't have it filled ! Long waits . Employees in pharmacy look miserable and not knowledgeable told them I was thinking of leaving and they said ok? I am done ! Bye !
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March 2023 by Courtney Gow
This location does not make me feel welcome. The self check outs are not appealing to me, and I refuse to use them.The one time I had to use the pharmacy, the employee shouted out personal information and what the medication was being used for. She should know better than to do something like that. I told her that I would have liked her to have some respect for my privacy, and she reacted in an “I don’t give a damn” attitude. I have not used the pharmacy since.
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January 2023 by Natalie McLellan
While shopping in the beauty department late this afternoon I overheard a customer telling the beauty manager that she had to stop by and say hello while her husband was at Canada Post. She then proceeded to compliment the beauty manager on her product knowledge and style. A little later I went to check out, at the beauty counter, I was behind a gentleman making a purchase for his wife. He was concerned about it being the wrong product. This same staff gave him her card and said if it’s not right she would order it for him and to just contact her directly. In a time when the world is automated and customer service is abysmal Shoppers Lasalle stands out. Kudos to your Beauty Manager Tea.
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January 2023 by Danielle Q
There's rarely a real person at the checkout, it's very frustrating.Update: visited again 3 weeks later. Still no cashier in sight. Me and another elderly woman waited for several minutes before finding someone to help us. Again very frustrating!
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December 2022 by Felicia DeMarco
I have been a regular shopper here for years. What an improvement!!!! Since new management, I have seen a positive change in the store. It is fully stocked, and the staff is extremely friendly. I would recommend this location.
