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January 2024 by Husam Shubber
What a Great location!As soon as I walked in, I was greeted by Carmela. She was very courteous and knowledgeable.Within a span of 10 minutes, she helped me pick out:1) A suit with the colour that I wanted2) Size and measure the pants3) Pick out a white shirt that fit perfectly4) A purple tie with a nice designHer attention to detail and personal touch made the experience memorable and effortless. She even gave me a personal hint to: "Button the top of the jacket, only".An example of great service!!Overall: 4 1/2 **** out of 5.Keep up the great work!
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January 2024 by shashank vyas
Worst experience!!! They told a different price whlie selecting the suit, and check out price was way high. Please make sure don’t buy anything from this shop.
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January 2024 by Shubham Sharma
The most rude staff I have ever encountered. We came for boxing day and their own employees don't know what the actual after sale prices are. When you go to billing. They charge you almost original tagged price and make fun of ya if you take time to try clothes. Never coming back again.
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October 2023 by christina
Ziad was very helpful and knowledgeable in fitting my son for a suit. A variety to choose from including ties. Price was good. Went back to buy another shirt.
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September 2023 by Sandy Vanderbeek
Everyone here was so incredibly helpful, knowledgeable, friendly and patient. Stars has a great selection of all men's wear. Yaseen went above and beyond to assist me and was kind enough to get the asst manager to order in what I needed. Ziad, you were incredible and worked your magic to ensure we had what we needed before my son's wedding. Thank you so much gentlemen. I highly recommend Stars!
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September 2023 by Art Ibrahimi
I was helped by a young gentlemen named Yaseen. Even though I had arrived to the shop 10 minutes before closing time, he was very helpful and precise. He made the shopping experience very pleasant and quick.
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September 2023 by Etown
Ziad attentded to my needs. He listened to my preferences and helped me narrow down my choices. His expertise and attention to detail made my experience pleasant.Thanks
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August 2023 by Elias Touma
Ziad attentded to my needs. He listened to my preferences and helped me narrow down my choices. His expertise and attention to detail made my experience pleasant.Thanks
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August 2023 by Michelle Girard
Just tried to go in and shop but there doors are closed and it isn't even 6pm yet there doors were closed before 5:45 pm. That is absolutely disgusting. Guess they don't want my business
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August 2023 by Dany Bekou
Worst shopping experience possible. From beginning to end.1st store visit: I go in there looking for a suit, the young kid who was working didn’t even acknowledge me being in the store. He was too busy sitting on the table on his phone. Anyway, I found myself a suit. He took my measurements and told me they would call me on the Friday when it was ready.Friday and the weekend past and there was no call so I called and the lady who answered was rude from the beginning.2nd store visit: I go to pick up my suit. She handed me my suit at the register and I said well shouldn’t I try this on? She said you can if you want. So I did. The pants were not tapered (after the 1st kid suggested they would be)Luckily the man who does the alterations was in store at that point. He said he’d have them done for me in 30 minutes. The lady then told me it would be an additional $23 CASH ONLY on top of the alterations I already did pay for and she was persistent with that. I told her no sorry I don’t have cash, I’d rather pay via Mastercard. She said well if you’re paying credit card I can’t have your pants done today, you’ll have to come back at the end of the week. That made no sense to me but I didn’t feel comfortable paying her cash so I paid Mastercard and left.3rd store visit: I go to pick up my pants. As I’m trying them on, my toe goes in between the seams and messes with the alteration. I’m beyond frustrated at this point. Hand the pants over to the gentleman working and told him they need to redo the stitching (not once was it the same person working). He blamed me for the stitching coming undone ?Anyway, he said he’d have them redone and to come back the next day.4th store visit: I pick up my pants and leave. That’s it.
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February 2023 by Ali Hage Hassan
Went in to buy a suit and the process was so easy and enjoyable. Carmela was unbelievably helpful and pleasant, wonderful staff and great products.
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February 2022 by Erik Logan
Excellent customer service. They took care of me in there. Asked what I was looking for and did everything to help me with just that. I was treated great here. Customer service is unmatched. Thank you
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November 2021 by Albert Chen
I have had great experiences shopping at Stars and have bought many suits from this store prior to my experiences today.After buying a new suit the day before I went to the store to try and exchange a pair of pants due to the waist line and pant legs being larger than what I would have preferred; which should be within the terms of the exchange policy. The sales associate had an aggressive and demeaning tone as soon as I entered the store and inquired about the exchange, yelling at me that the task at hand was not acceptable and that I would either have to alter the pants using their services or exchange the whole suit and taking a smaller blazer with the pants size that I desire.The way that this sales associate conducted themselves towards me really upset me, she talked to me like I was a being of lower intelligence or someone who did not speak the language. She also muttered what I perceived to be slurs under her breath and acted like I was an annoyance throughout my time in the store. If there was any respect towards the customer I would have proceeded with purchasing their services and altering the pants. I will no longer return to this store for any of their services nor will I recommend any of my friends and family.
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October 2021 by Nawres Jolagh
Thank you so much for helping us and take care of us and all my friends thank you mangers❤️
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January 2021 by Zack I.
There used to be a Caramella managing this store, a sweet Italian lady with a nice crew back in the days. Back in early 2000s, this was the style, with those colours and bold designs, times are different now and I don't think they can sustain business