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October 2024 by Konstantinos Stavropoulos
Me and my wife passed by Ashley home store to look at a area rug. The one we want was out of stock in all store but the sales rep was very kind and helpful. He took the time to help us look for an alternative and in the end we found one that was close to what we wanted. The price as reasonable and the quality is similar to what we want.
I have purchased previously an complete bedroom set years ago and the experience and customer service was always top notch.
Update: like I said with my previous experience I had a great time. However, this time I was given a real runaround with regards to a carpet I purchased a few months ago from Ashley. We'll have to review my opinion about this store greatly and its customer service and of course it's delivery.
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October 2024 by Grace Buttino
Very professional staff who answered my questions honestly and were very motivated to help me find what I needed. No hesitation to work me, advised me of promotions, and the purchase process did not take long.
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October 2024 by Shelby Pro
I wish I could give 0 stars, but I can deal with 1 star since the sales people were pleasant to deal with. However, we will never buy from Ashley Furniture ever again! There’s A LOT MORE to this story, but in short we bought a couch and dining set on Sept 9. Couch was delivered Sept 12. The dining set was delivered on Sept 19, damaged, and we refused delivery. After NUMEROUS phone calls and arguments we got our table returned to us last week, but without the hardware to install the legs. They were sent out today to bring the hardware and put our table together, but once again we got screwed. Somehow the hardware never got loaded on to the truck and now we’re over a month since the initial delivery and still no usable table. It’s been 6 weeks since it was purchased. We’re so angry about this whole situation!…This is the worst customer service we’ve ever dealt with!
Below is two pics of the damage upon initial delivery and the third pic is what we’re left with right now.
Unbelievable!
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October 2024 by Lisa Colaiacovo
Service was amazing.. very helpful and found everything I was looking for at a great price. Carlos was amazing!
Delivery & Assembly team was amazing. They put together seamlessly and neatly. Very efficient and thoughtful of the space they were moving in and out of and assembled in.
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October 2024 by Mohamadreza Sarami
Hi,
Thanks for the delivery.
The sales team specially Moein was great person and knowledgeable.
The product was in a good condition without any damage.
The team was on time, professional and treated with respect.
The assembly was quick and clean.
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October 2024 by Diane Dawson
Our sales guy Fielding was great. He greeted us when we came in and then left us alone while we browsed the store. We already knew what we wanted, but we wanted to take another look around. When the time came to purchase the couch, Fielding was very helpful and he did not push when we said we did nit want the extended warranty. All in all, our experience at Woodbridge Ashley Home store was great. Thanks Fielding ?
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October 2024 by Carmen
Carlos was very helpful and I love my couch! Great customer service Thank you ?
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October 2024 by Sue Sbrizzi
Carlos was very helpful and pleasant to deal with. Great experience!
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October 2024 by Jen Watts
Carlo was very helpful great sales man
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October 2024 by Roshanak Azadi
The sales rep was knowledgable and helpful. But I received my order in two parts because some furniture came with delay.
The dresser has a small gap between the top and the side wall.
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October 2024 by Virginia Douglas
Very accommodating friendly and professional. My sales lady was patient kind and was able to answer all my enquiries to my satisfaction.
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October 2024 by Denman
Very polite and patient sales. No pressure strategy used! Buy with confidence!
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October 2024 by behzad shomalzadeh
I bought my sectional from Azita Rahmankhah and she was very helpful I’m highly recommending her
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October 2024 by Michael Kenny
Quality furniture, we'll priced, delivery was quick and efficient. All round good experience.
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October 2024 by Iman Adlu
Perfect and awesome \\\ Thanks to Ashley's truly amazing professional team
