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“Awesome experience! Ali and Almin helped me to get the best plan and phone deals. They both explained everything with great clarity and patience. I am really happy with the service received at this location. Kudos to these two!”
“I saw some negative reviews , but my wife convinced me to go & to my surprise they were very professional am glad I went to buy our phone especially the have credit system”
10:30AM - 7PM
235 Dixon Rd, Etobicoke
Computers
“Went to this store a few months ago to have my battery replaced in my HP laptop.
When I entered the place it was clutered with stacks of boxes.
When I told the gentleman what I wanted he led me to his work bench and told me to take a seat beside him while he proceeded to
Take my computer apart.I was
amazed at the knowledge he had at performing the task.
When the replacement was installed I was pleasantly surprised
by the low cost of his service.
I will recommend this company to anyone needing repairs to any computer.”
“It’s a very good store to find and buy any little things like electronics and electrical small components and a lot more stuff available. We suggest you to visit and check out that place.”
“I’ve been getting my phones repaired here for over a decade! Excellent customer service, knowledgeable on every type of electronic repair— a staple in the west end! I always refer my friends for their phone screen replacements to come here :)”
“⭐⭐⭐⭐⭐ Neil and store manager!
I had one of the most stressful tech situations I have ever dealt with. During a device swap, I specifically asked for help transferring my international eSIM. I was told it should transfer automatically, and I left believing it would because I trusted they were the experts. When I got home, I realised it had not transferred at all. Because this number is tied to my iCloud recovery and other important accounts, I could not access my iCloud backup or even set up my new phone properly for almost 24 hours.
The first day, when I asked again for help transferring my eSIM, I was brushed off and told it was nearly closing time and they have not got all day.
I returned the next day feeling helpless and ready to file a complaint about the previous experience. That is when everything changed. The manager who helped me was patient, understanding and actually listened to what I was dealing with. She brought over Neil from the tech team, and he was incredible. He took the time to think through the problem instead of giving me a standard answer. He asked if I had another Apple device with me, then went to check if my old phone from the day before was still in the back. Somehow it was, and the eSIM was still on it. He managed to transfer it to my new phone and completely saved the day.
After almost a full day of being unable to set up my phone or access my accounts, this was such a relief. Neil even gave me a privacy screen protector as a kind gesture. I am truly grateful for both him and the manager. They were intentional, kind and genuinely committed to helping me. They turned a nightmare situation into a positive one.
A huge shoutout to Neil and the manager at Apple Store Yorkdale. They deserve real recognition for their outstanding service.”
“Deep!!! You are a life saver!! We were on the US side and my son left his head phones at home. I called because they don’t have an Apple store on the US side. Soumyadeep came all the way over to bring me a pair, knowing I couldn’t leave.....he is a gem!! What service!!!! 5* employee”
“The repair time for my monitor was incredibly fast and stress-free! I purchased the monitor in 2022 and after the screen went black I contacted Acer support through their live chat service, and they were incredibly helpful! They set up a repair and got a FEDEX label to me immediately, I shipped my monitor out on Friday and got it back fully repaired on Tuesday! Wow! Not to mention the 5 year warranty on their product was amazing, you don't often see that! Thank you!”
“Review for Gurleen(advisor)
“She was working as an advisor and at the counter at BEST BUY, and she did an excellent job. It was my first time buying a camera, and she guided me through everything with great patience. Her welcoming and friendly nature made the whole experience comfortable and easy. She explained the options clearly and helped me make the right choice. Really appreciate her support and great customer service.””
10AM - 8PM
695 Wilson Ave, Toronto
Computers
“Had an emergency, came in super late and they helped me purchase a new laptop and save my important data from the old laptop. MASSIVE thank you to Nicole from geek squad. She was very patient and knowledgeable and helped me make the most out of a crappy situation”
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“I went to Geek Squad for help and Mike was the best!! He was patient, polite, and helped fix all of my issues. Last time I was here I was not satisfied with the service at all - it took weeks to solve my issues and there was 0 communication. However, Mike made up for it!!”