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February 2024 by Anthony Laurenza
I am very shocked and disappointed to leave this review. My almost 90 year old grandfather came here to get his watch checked out because it wasn't working. They looked at it for 15 mins in the back, told him the watch had no battery and needed to be cleaned for $250. My grandfather said no and went to another jeweler. They opened it infront of him, showed him the battery right there for everyone to see. Impossible to miss. Charged him 15 dollars to change the battery and everything is fine. What an absolute joke. Should be ashamed of yourself.Update after reading response:There was no miscommunication, my grandfather can speak and understand both English and Italian perfectly. He was clearly told there was no battery in his watch and that his watch did not use battery power. He was told the reason it did not work was because it needed to be cleaned. He went somewhere else, they told him there was indeed a battery and it got replaced. Someone tried to take advantage.
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February 2024 by Jasman Dhaliwal
Carmilina provided us with exceptional customer service, she really has your best interest in mind. We visited her few months back and she had told us she will help us find exactly what we need before our wedding - she made it happen! I honestly can’t thank her and the team enough! You really made our dreams come true! You can trust Damiani jewellers and rest assured they deliver!
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January 2024 by Toronto Vlore
The most amazing experience ever! Laura was so amazing, helpful and caring. Highly recommend them to anyone looking for jewelry and diamond rings!
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January 2024 by Neesha Samai
I came in with a large project that Mitali assisted me with. She was upfront and easy to work with. Her guidance was on the project was just outstanding! I highly recommend this jeweller for all your needs. Thank you Damiani Jewellers!
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January 2024 by Michael Desbiens
Visited this store to enquire about a Rolex watch. I was welcomed by Serge who made me feel right at home. He was patient and took the time to show me that watch and answer my questions. Great customer service person.
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January 2024 by Robyn Cohen
Mitali at Damiani Jewellers was absolutely incredible. We could not have asked for a more patient and helpful customer advisor and it made our experience that must more special. She put her heart and soul into our account and although it was a long process to perfection, the outcome was more than worth it! Having someone care about their clients as people is such a rare thing, and we never felt like anything less then family while we were there! Thank you so much to the whole Damiani family for your incredible hospitality, kindness, and dedication to your clients - you are unmatched in the industry!
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January 2024 by Hank Handke
Congratulations ? A long time ago, approximately 6 decadesIt was when I 1st met the Damiani family ?Over the years, their business has flourished and no doubt it wasFrank Sr. Was the catalystProfessional ,knowledgeable, and above all. HONESTY, in everything that Mr Damiani touched. Led to the Families fantasticSuccess, still carried on today,2022,by the family and the greatest staff members ?Frank always had that smile on his face,like a choir boyThat said,,,don't worry we will not turn away anyone ?That is the thing that I remember specifically, and when I got to meet the rest of the family and staffI was and will always be ,not only a customer, but always a friend,In closing, thanks, Mr.DR.I.PYour forever friend.COLONEL HANK HANDKE DCH QDJR NIAGARA FALLS ONTARIO CANADA ??
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November 2023 by B Klint
Excellent experience today with Anna, who showed me a plethora of watches & gold rings -- stark difference of treatment from other similar luxury watch retailers... friendly, knowledgeable and seemingly very intent on helping! Definitely recommend a trip to Damiani. Thanks, Anna!
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October 2023 by Jack A
Great store & staff. They always have a large selection to choose from, and the staff is always very helpful. Huge thanks to Krikor who took the time to help me find and decide on the perfect watch for me. He's always very helpful each time I'm there.
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October 2023 by Hassan M
I've had the distinct pleasure of engaging with Mitali at Damiani Jewellers. From the onset, her professionalism and customer-centric approach were apparent. Mitali goes above and beyond to understand and meet your specific jewelry and watch needs, making her an invaluable point of contact. What sets her apart further is her genuine approachability and friendliness. Conversing with her feels effortless; it is clear she values and appreciates her clients. Overall, Mitali is not only a consummate professional but also a genuinely good person to interact with. I highly recommend seeking her expertise for all your jewelry and watch requirements.
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August 2023 by Steven F
Amazing experience with very friendly staff ... was fortunate to meet with Laura and Mitali who were very professional,courteous, knowledgable and a pleasure to deal with. Both ladies took the time in helping me select the right jewelry of my choice in which I am extremly thankful for. Would highly recommend Demiani Jewellers for their employees, professionalism, knowledge, selection and friendly service. Thank you Laura/Mitali and the Demiani team for your warmth and genuine care. I will definitely be back for more luxury jewelry !
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August 2023 by Joseph Danavi
I had the pleasure of working with Carmelina Piazza from Damiani Jewellers, and I can't praise her enough for the exceptional customer service she provided. Carmelina was not only incredibly personable and fun to work with, but she also demonstrated unwavering honesty throughout the process. Despite my short sales history with her, she was able to allocate my dream watch and exceed my expectations.From the moment I walked into the store, Carmelina greeted me warmly and took the time to understand my preferences. Her expertise and knowledge in the field were evident as she guided me through the available options. What truly stood out was Carmelina's integrity and genuine desire to help. She never pressured me into a purchase and provided unbiased advice.I highly recommend Carmelina Piazza from Damiani Jewellers to anyone seeking outstanding customer service. Her personable nature, honesty, and ability to find exactly what you're looking for make her an absolute pleasure to work with. I look forward to returning to Damiani Jewellers for any future jewelry needs.Thank you, Carmelina, for the exceptional experience!
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July 2023 by Jeffrey N
Purchased a DJ41 from Laura. She was absolutely amazing to purchase from. She emailed me when the watch became available, I missed the email and didn't respond, but she went out of her way to follow up and call me. Went in the next day to pick it up. Experience was fantastic! Thanks Laura!
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June 2023 by D M
I’ve heard so many amazing things about Damiani Jewellers from a good friend who’s been their customer for the past 20 years.Today I was fortunate enough to visit the store with my friend and witness first hand just how absolutely amazing Damiani truly is.As someone who never dresses “rich” and because I am young, I often get treated poorly because most establishments will assume I am not successful enough to afford certain luxury goods.Damiani is unlike any other establishment. I was treated with nothing but utmost respect. The time that was given to me went beyond any expectations. Being in the store for several hours and engaging in conversation with several amazing employees. I had the pleasure meeting Claudio and having a wonderful chat with him. The staff here genuinely make you feel welcome and cared for. I can’t wait to add a new timepiece to my collection very soon. Thank you Claudio and the Damiani team for your warmth and genuine care.
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June 2023 by Mivaan Singh
I bought my grandfather a Rolex watch from Damiani jewellers a couple of months ago. I was helped by Mitali, who was extremely helpful and answered any questions I had. She was constantly in touch with me and ensured I had a lovely experience. I would I highly recommend visiting this store!
