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January 2024 by Alicia Villaruel
Such an amazing experience. Libby made it such a fun and smooth process to say yes to my dress. Woohoo!! All the staff members I met were very nice and friendly and even attended to me immediately even though I arrived an hour and a half before my appointment. Also, their little ritual they do when you say yes to your dress is soo adorable. Made me so emotional. Truly an exceptional experience ❤️ thank you guys for your hard work ❤️
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January 2024 by Tiffany Khan
Had my first bridal dress appointment and I can’t believe I found my dream dress on my first visit! Silva, I believe was the one who helped me made this experience great! Not only was she very patient, she answered all my questions, and helped make the visit such a smooth and fun one! Thanks to David’s Bridal, I said yes to the dress!
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January 2024 by Nk
Visited David’s on Saturday and I’m Thrilled with my experience at the Vaughan location! Trying on dresses with my mom, was made unforgettable by the incredible stylist, Libby. She not only met all my desires for the wedding dress but also made the entire experience dreamy. Ended up with not just one, but three beautiful gowns for the wedding, reception, and rehearsal. Highly recommend this outstanding experience! ⭐️⭐️⭐️⭐️⭐️
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January 2024 by Jennifer
My sister-in-law made an appointment for us to come view dresses as I recently got engaged. It was supposed to be a fun surprise and ended up being quite a different experience. The check-in was sloppy, the young lady assisting me was too distracted with another client to even bring me dresses after requesting multiple times. I felt like it wasn't taken seriously. The dresses are requested came slowly and a few were for somebody else. It seemed like there were too many cooks in the kitchen. I requested to move to another part that was a little quieter in the salon and the lady refused. It just made me a little uncomfortable for sure. Although left out, I tried on seven dresses. None of which were the correct size, I was actually sized larger than I should have been because I could fit in 2 dress sizes down... Oh no it was a frustrating experience up until a nice young lady stepped in to take over, clearly seeing my frustration with her first attendant. She managed to salvage the appointment and I wish I would have had her to begin with. Her customer service was impeccable. She looked me in the eye, she treated me with respect, pulled some dresses to help with my search, her name was Alissa. She's an asset. I really do hope they keep her. As for the young lady that helped me first I won't put her name on here and throw her under the bus. I won't be buying a dress here unfortunately simply because of my experience. Again everything seems sloppy from the start there was only that one young lady who had saving grace. Hopefully my next experience dress shopping will be a much better one. I will not be coming back to the store.
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January 2024 by Betiana Dominguez
I advised the representative that I was going to loose weight before the wedding due to having a bypass. She agreed if I ordered the dress that day at the sale price I could exchange it when it arrives in store at no extra cost. When the dresses came in myself and 2 other bridesmaids dress did not fit and we needed to exchange, we went and asked for different sizes and they did not honour their word. They said we would have to pay the price of the dress in full. WE SPECIFICALLY ASKED IF WE COULD EXCHANGE AT NO EXTRA COST. Manager and sales representative stated there was absolutely nothing they can do to assist us and we would have to pay the difference. They can’t change store policy- despite what they had Originally said. I spoke to head office regarding this situation and they also couldn’t override what the manager of the store has decided. After month of back and forth even being ignored VIA email, I started calling other locations. Thankfully a manager understood the situation and was able to honour us exchanging the dresses at no extra cost! SHAME ON YOU VAUGHN - YOU HAD US STRESSING OVER NOTHING, you could have honoured your word and made is a pleasant experience. Instead you choose to be awful with us. When in reality you could have done it for us you just wanted more commission. Disgustingly disappointing and I would never recommend your store!
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December 2023 by Jin Kim Diep
David's in Vaughn was truly a wonderful experience. Stan and staff were kind, non-judgmental of my budget, and helped me feel at ease trying on different dresses and styles. This was my first experience in a bridal store. Stan was knowledgeable, honest, not pushy and made the experience fun. Thanks Stan!! You are awesome :)
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December 2023 by Laine Burton
We had Emily help us out today and we wouldn’t have been able to have such an amazing experience without her. She knew the right dresses to suggest and I ended up having my top three dresses ones that she suggested! She was so helpful and so kind. Wouldn’t have wanted anyone else
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December 2023 by Delena Wint
I arrived for my scheduled pick up appointment and was greeted immediately by the David’s team. My room and dress were ready to complete the final approval of my fitting. Of course it was perfect. Thank you ladies I appreciate your amazing customer service and wonderful attention to details. Thank you ??
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December 2023 by Serwaa Bekoe
I had previously bought a wedding dress Iafter a couple of weeks realized I didnt love the dress. The ladies at Davids Bridal helped me find a beautiful dress that made me feel like a beautiful bride and a princess that was also very affordable! They walked me through the whole process from finding a dress to altering it. They were really amazing!
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December 2023 by Bianca Di Rubbo
I purchased a bridesmaids dress from David's . They were very professional and extremely helpful. I decided to get my dress alterations done at David's. I was pleasantly surprised with how helpful and professional they were. Vianne paid attention to detail when it came to every last stich on the dress. Thank you so much for making dress shopping an easy experience
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November 2023 by Nami Osakabe
Our bridal party had a great experience with Dayana! She helped us pick out styles that suited our body types and brought us so many great options. She was so helpful even to the details of sizing, color, and shoes. We all were able to choose our dress today! We got to take photos with the bride and her chosen dress and it was an amazing and successful experience for all of us! Thank you so much!
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November 2023 by Simone Munro
I had an incredible experience at David’s Bridal. The staff were so kind and helpful. They really worked with me to find something that would fit my tastes and price range. I want to personally thank Alissa who assisted me throughout the visit, and Vianne, the expert Alterations Manager. I really appreciated the care and attention that you both offered, along with the honest feedback. I had not expected to walk out with a purchase that very same day, but was pleasantly surprised! Thank you so much for making it happen!!
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November 2023 by Alexandra B.
Came here to get my wedding dress altered.$740 for just the top half of my dress. I didn't pay the additional $420 for hemming the dress and did it myself in one night.I had to come back here a total of 3 times. The 2nd time I came, it was not ready and too tight on me, so they had to adjust and sew in the cups. 3rd time I came in, there was a person there that was obviously looking for someone and decided it was ok to open the curtain to my change room with any verb verification and then he immediately closed it saying "sorry sorry!" I confronted him after and told him that was not ok to do and he said "I didn't know there was a customer in here"(Thankfully I was fully dressed, but it was still humiliating and mortifying... And if it was a minute earlier, it would have been a lot worse)Highly doubt not recommended after that experience and the cost.
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September 2023 by Amanda G
Hello. I had my wedding in May 2022. I basically experienced a tornado on the day of my wedding, however that was less stressful than dealing with the alteration department at this store.TLDR: buy your dress here, do alterations elsewhere.I hesitated to post this as it has been more than 1 year since my experience but upon reading the reviews, I see there are still significant problems at this store.The alterations department was NOT well supported and was clearly overloaded at the time of my wedding. They were unable to meet any deadlines that THEY set. My dress was unfinished a week before my wedding. The underlining was not even cut straight and longer than the length of the dress. The night before my wedding my mother had to stitch a hole in the dress herself!The saving grace at this store was the associate that took care of me on my final pickup. She was empathetic and kind. She in fact gave me a significant discount as she herself was able to see the terrible alteration work.I am unclear if the problem lies in the ownership of this particular location or David's Bridal. I am shocked that a David's Bridal would provide such service as it is a franchise and should have the capacity to staff their stores.
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September 2023 by Randy Saulnier
Wish I could give a negative star. Sure, you can get deals on dresses however it's in your best interest to go anywhere else. Take your purchase only if in store and run. It's a 45 min drive for us to this shop, we had to go back 3 times for maid of honour dress. All they had to do was alter the length , measure twice and sew once. Can't even do it right till 3rd time. David's Bridal shop completely showed us there lack of ability or how much they care with the bride's dress. They call to say it's ready for pick up yet when we get it and try it on, all the work to be done was incorrect and incomplete. All measurements taken where not done correctly. Part of the garment to be added was not done and not even in stock. The disgrace they left us feeling on one of the most important days in life. With only 30 days left before our big day I don't have any confidence they can make it right. Worst of all they take payment in full in order to get work done. The cost of there work is 2 times the cost of the dress, expecting top notch work not this disrespectful lack of caring. I would strongly recommend you look elsewhere, save yourself from our experience.
