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January 2024 by Vipul Surana
Staff so polite and very helpful
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December 2023 by Jeffrey Frost
Great experience. Customers were arriving quickly but 4 tellers were open and they were being served quickly. Also, my teller applied common sense and didn't make me show ID or get my phone code to make a withdrawal. My pin code and the fact that I've made similar transactions and showed that I knew something about my accounts was enough. Common sense is so uncommon these days that it is refreshing to see it is still being applied.
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November 2023 by Dontbelievegirls
Worst customer service by CSR name "Alex" she literally have no idea that how you gona react or response to our customer and the way she talk and answer the question like customer is stupid and illiterate, Please I request to the higher authorities to teach her how to deal with customer and I do better undertand everyone is professional in their field but don't underestimate ur customer becoz each and everyone has their own moral values and respect. I am in customer relations more than 16 years and I really do teach my customers if he or she don't undertand our policy but not the way she talk like biggģgg bosssss, I really disappointed and felt bad to write this all but its fact and please give her training first instead of reference entry
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October 2023 by Louisianna Gallego
Horrible customer service, especially if you're business. I'm always sent back in line to line up again. This only happens at this branch. Manager and customer service rep both said for me to go another location. Very rude and disrespectful, manger sometimes pretends shes busy when shes not. If no stars was an option, I would give no stars.
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October 2023 by vickey ramdat
Staff is amazing at this location, very friendly and helpful service every time. It is always a pleasure going to the bank at this location.
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October 2023 by joey Sims
Unbelievable service. Bothe professional and courteous. I've been banking with my business here for the last 6 years and wouldn't go anywhere else. Top management team Arzoo and Gavy have always been welcoming.
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July 2023 by R Dhingra
One of the worst Td branch locationsLong waiting time (doesn’t bother much ) but very very rude tellerWill never come to this branch also will try to move my accounts from Td bank
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June 2023 by John Younan
If you want your own money withdrawn from your own account good luck. They don’t have cash????
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February 2023 by Alyssa Rouzies
This branch is one of the best TD locations. All the staff is nice and welcoming. The tellers provide great experience every time I come. More specifically, the managers are always there to help and they are very knowledgeable. Definitely recommend this branch!!
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February 2023 by Wasef Ahmad
Have been coming to this branch for over a year now and everyone is wonderful, from the management (Arzo) to all the bank tellers. Everyone is always so friendly and helpful! I make it a point to only visit this branch for all my daily banking needs!
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February 2023 by nishit shah
They don’t provide restroom for their customer it seems they don’t care about the customer , came here to open an account and had a meeting with one of representatives…I understand covid situation but there are some health concerns that needs to be considered as well.
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February 2023 by vanessa
Selina provided such amazing customer service! She was friendly, efficient and very knowledgeable!
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February 2023 by kylie B
I’m very impressed with the assistance provided by customer service at the highway 7 and Martin Grove TD Bank! I was in the looks to open a new account, but I was hesitant to do so. I had a lot of questions, which the helpful team was able to assure any inquires with ease in order for me to feel comfortable with my decision. The TD Bank staff at this branch generates a welcoming atmosphere and great customer support management.
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February 2023 by malek .A
Matthew is the main guy there. Easy going, he make sure your problems are done.Unlike other Tellers you see in there eyes they don't want you to approach.Anyways the female Tellers are gorgeous there as well.Matthew god bless your soul my brother.Malek Abdelrazak.Feb/2/2023
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January 2023 by destinyy rosa
This review is based on multiple visits to this location. Unfortunately I am rating 1 star due to one particular employee Melissa. I have had several of unpleasant encounters with her and she is always unfriendly, speaks in such a tone that feels belittling, and makes me feel uncomfortable even coming into the bank in hopes of not getting her as my teller. Not only have I had these disappointing experiences myself, but several other people I know that visit this location have also said the same thing. All other staff has been friendly and welcoming. Please do better.
