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January 2024 by Amrit Bilkhu
Very kind workers at this location! Not too busy, great customer service, and they walked through every shipping option with me to deliver my package on time. I highly recommend this UPS location for anyone who needs help with packages!!
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January 2024 by Mukesh Manik
Considerate!! I was just a minute late and Rashid was closing up. When he noticed that I would have to make another trip in the snow, not only did he wave me inside and took all my packages with a smile, he even went a step further to restart the systems and make sure my packages were scanned! Great customer service starts with the attitude of one individual! Thank you Rashid.
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January 2024 by Matt Kim
ALERT! Do not take a picture here! They provide you a false information and make you take pictures and print out multiple times charging each time although they are the one who provided you a wrong information. Owner is not very responsible for his staff or himself providing honorable customer service. He will ignore your complaints while serving other customers. Very Rude. Impolite. His only concern is how customers ripping off. Recommend NOT to use this location but SHOPPERS Drug mart just 50m away across street.!
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January 2024 by Kenjamin Mathees
I had an excellent experience at my local UPS store. The staff was incredibly helpful and efficient in assisting me with my shipping needs. The service was prompt, and my packages arrived safely and on time. The store was well-organized, and the overall customer service was outstanding. I highly recommend this UPS store for its professionalism and top-notch service – a definite 5-star experience!
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December 2023 by Taha Sher akram joyia
It's my pleasure to meet a girl name (Shazia) in the main counter she is so nice and sweet. She handles costumers with a positive attitude through using several good techniques. I went there to print some of my documents, and it was so easy and convenient to do that so. I will highly recommend you to go there and feel comfortable asking them anything they always have a good attitude
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December 2023 by Ma Can
Extremely satisfied of the services provided to us today. I went to another UPS store on Jane and Rutherford. The guy said he is not taking passport photo. In this location however the girl was very busy, she took our photos and printed within 30 min. Hardworking, talented and efficient girls.
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December 2023 by John Makrigiorgos
They lost my $9package and "forgot" to email me a tracking number. Guy on the phone barley knew what planet he was on and said he needed the exact date and time to find my order. We both knew he didn't need that information and he was just trying to buy time and make excuses because he didn't want to admit he lost my package. He pretended like he couldn't understand what "searching by email" meant and hung up on me like a 9 year-old after he got overwhelmed by the situation.Called corporate and they found my tracking number and told me that this location not only typed my email wrong, but also the address it was supposed to be sent to.If your gonna ship something expensive I don't recommend these clowns
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December 2023 by H
They do children’s passport photos really well here. I brought my 2 month old and they were super patient n efficient. Excellent service.
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December 2023 by Zakir Khan
Absolutely Amazing Service! We have a special needs child and needed to transport special needs equipment for our travel overseas. Mr. Rashid went above and beyond to make the process seamless. He took care of the entire process- and the equipment was delivered door to door at the most competitive rates. It is very challenging travelling with a special needs baby who has various equipment needs. Mr. Rashid made the process seamless. We are very grateful and very satisfied as customers! Highly recommended!
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November 2023 by Daniel Yousif
Great store! Rashid is very kind and helpful. Shipping is perfect, I drop off packages at least 5 times a week and never have any issues.
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November 2023 by Maisa Arif
Our business has been using the mailbox at this location for many years. Staff are extremely helpful and knowledgeable and they go out of their way to make everything run smoothly. They take care of everything for our business receiving department and send us an email when we receive packages. Their store is by far the best in the area for all mailing needs. For businesses, small and large, this is your place for hassle-free mailing, printing, and much more services. Just ask, you will certainly won't be disappointed.
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November 2023 by Feeman Ali
The staff was helpful and efficient in assisting me. They demonstrated excellent customer service, ensuring that my package was securely packed and promptly shipped. The store was well-organized, and the whole process was smooth. I highly recommend this UPS store for their professionalism and customer-friendly approach.
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November 2023 by Mariam Bashir
Their customer service is second to none. Going to this store since last 5 years, all staff members go above and beyond to take care of you. The ambiance here is always inviting and comfortable. Efficiency and punctuality are hallmarks for their service. I highly recommend this store.
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November 2023 by akram joyia
Excellent service. Took my passport photo here. Rashid and his associates were very helpful. Did a great job!
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November 2023 by Fadi Eweidah
The UPS Store has truly become my go-to place for all my shipping and printing needs, and I can't recommend it enough. One of the key reasons for my continued loyalty is the exceptional service I receive from Rashid. His expertise, professionalism, and friendly demeanor have consistently exceeded my expectations.Rashid is incredibly knowledgeable and always goes the extra mile to ensure that my packages are well taken care of. He handles each shipment with care and precision, making sure that everything is packaged securely. Rashid's attention to detail and commitment to providing excellent customer service is truly commendable.Not only is Rashid efficient and reliable, but he also takes the time to listen to my specific needs and offers tailored solutions. Whether it's selecting the right packaging materials or providing advice on the best shipping options, he always provides clear and helpful guidance. His expertise has saved me both time and money.Furthermore, the UPS Store itself is always well-organized and maintained, creating a welcoming environment. The range of services they offer, from printing and copying to mailbox rentals, is extensive and convenient. The staff members are friendly, accommodating, and always ready to assist.Overall, my experience at the UPS Store has been consistently fantastic, thanks in large part to Rashid's exceptional service. His dedication to ensuring customer satisfaction sets him apart. If you're in need of shipping, printing, or any other services, I highly recommend visiting the UPS Store, and be sure to ask for Rashid. You won't be disappointed!"I hope this review captures the wonderful experiences you've had with Rashid at the UPS Store.
