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December 2023 by AshAnn
I have had such a great experience here over the years since moving to Woodstock. All the staff and management are so nice and accommodating in the event we need any help or have to return/exchange any items. Pet Smart also has good sales!
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December 2023 by Kaitlynn Angus
They were very helpful and would definitely recommend shopping there for/ with your fur babies! 10/10
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November 2023 by Billy Bob
About a week ago I tried to purchase some guinea pig stuff as the machine was not working so we split it into paying in 50s it would only let me pay $100 and it's not my bank card cuz I had the money and I went to the bank that day and it wouldn't let me pay for anything else I've never had any other trouble paying for anything with my bank card so it must have been the machine so I decide not to buy anything and they said that my $100 should be back in my bank account and I know it takes two to three business days but I'm pretty sure it has been more then two to three business days so I'm going to wait three more business days and if it doesn't end up back in my bank account then I will contact the store I'm sure the store is great but my experience overall has been kind of annoying I always feel bad giving bad reviews but this whole situation is just so annoying like I said before
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October 2023 by Bill Vlasak
Fare prices for regular customers.Brands we buy are usually in stock.They do a great job getting cats and kittens adopted.
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October 2023 by Gordon Shaw
I take my female Husky there to get groomed. The staff are always friendly and treat my dog very well.
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September 2023 by Samantha MacPherson
Going to give one star for the one worker who works there and was helpful with my snail. Other than that, you don’t only sell males, so that was a lie. I now have a total extra 11 baby fish in my tank thanks to them selling me a female who was pregnant. Started with 5.
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September 2023 by Larry Robinson
My little boy Buddy loves going to this store, They have a great selection of toys that he likes. The cashiers are always great, the guy that was on today remembered that Buddy won’t take treats from him. The service there is always great
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August 2023 by Mercedes B
Nicole and her team did an amazing job grooming my puppy for his first time! They had a ton of patience with him, and treated him with so much love and care! I was so happy the outcome.
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August 2023 by Jessica Pauline
Grooming review: TERRIBLE UNKIND, do your dog a favor and don't bring them here!The Petsmart groomer named Kayla in woodstock left my dog unfinished.She talked down to me, and in a very unkind way told me that I need to find a new groomer.I witnessed everything....He is a little sensitive when it comes to his legs getting shaved. He gets a wee bit nippy when it comes to this area (as alot of dogs do).She brought another girl into the area to "help" all she did was watch, no effort to stabilize him etc. They tried to to finish the job and after 2 minutes stopped and told me they are at a major safety risk. I offered to stabilize him, and that was against the policy. What I witnessed was not a big deal by any means.... I am still in shock with how this girl treated me.I have been getting my dog groomed for over 4 years and have never once had this feedback.My dog is very sweet, he loves everyone and is extra good with children. So if someone could please reccomend a groomer to me I would really appreciate it.
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July 2023 by Prashant Sahni
A lady there noticed we were going through the ingredients on bags from different brands as we were trying to find a particular food for our GSD … and she not just offered to assist but invested a good amount of time with us. We liked the gestureKudos to the employees there!
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July 2023 by Justin Morrison
Great place for everything pets! Staff are always friendly and available for any questions
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July 2023 by Jason Matharu
Beamer enjoyed his visit at the spa with Nicole: This Pet Smart location is the best by far.
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May 2023 by Shawna Williamson
Always a fun place to shop for your pets. Staff has always been friendly and very knowledgeable with any questions I have had.
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May 2023 by Adam Hickey
This PetSmart is clean, organized, and well priced. The staff have always been friendly and helped to the best of their ability.
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March 2023 by Kelsey Rae
The staff is super friendly! The place is always stocked! Great products, trusted brands, huge variety!!!Only thing I would suggest is double checking some of the knowledge they give. Example being Bettas don't need heat. Yes they do, unless your house is constantly 80° haha
