Kitchen & Bath in York, ON

“My wife selected this store based on google reviews and I am so glad that she did. Truly exceptional experience. Jerry helped us select a bidet toilet based solely on our needs and not on price and then helped us to find a great plumber to install it. When a small component was missing from the manufacturer, Jerry personally tracked down the part and came after hours to install it himself. Highly recommend.”

“TLDR: 2014 Kitchen renovation. The Valentini family is still responsive after all these years and have no hesitation recommending them again. Pictures are from today.

So we had decided on a main floor renovation and our original kitchen designer/builder fell through. So it was mid-October of 2014 and reached out to a bunch of well-reviewed kitchen companies. He came over in the first weeks of November after we had gone through a few different quotes and concepts.

What stood out from the start was that Piero came in to do an in home concept design. He spent the better part of the evening working on it, by talking to us, going over placement of shelving and appliances and working out with us what an island could look like. No other company invested that much time and thought into creating a vision of our kitchen previous to signing a quote. Mid November he had us come in for a review of his drawings and get the quote. After humming and hawing for a few days we agreed to go forward.

We picked Valentini mainly because the attention to detail in the drawings, that they were a family company and looking at their previous work/reviews had a sense that they had been doing this for a while and put allot of thought and preparation into what they did. He let us know that his brother (Tony) who builds the cabinets was more detail oriented that he was.

Boy what he right. If Piero is the vision guy, Tony is the guy who makes it all happen. He came a few times to measure and re-measure as they built the cabinets. Now solely not the responsibility of Valentini, we had an issues with plumbing, a HVAC exhaust that was going to be covered by the cabinet next to the fridge, an extension to our central vac so it would have a toe kick plate under the sink, and a few other details that he had solutions for and had the guys to make it happen.

They had our kitchen installed by the end of January and a few odds and ends that carried over.

The actual install went smoothly, the three of them didn't really speak just knew what they were all doing like a hive mind. There was a small issue with the quartz counter but they had it fixed the next day.

We added complications with our going back and forth on quartz countertops, crown molding that we wanted unified through the whole house, window/door/baseboard trim that we wanted to align, and we later got a backsplash installed and had gas line and exhaust vent issues. They either handled it or worked with us on a common approach and solution.

After living with it now for 10 years, it at the end cost more than we'd have initially envisioned but we got to customize and pull the space together so at the end of the day we are really happy with it and are comfortably looking forward to many family meals prepared and shared within our new kitchen. If only the pendant lights would show up in the pictures (not sourced from Valentini, solely my issue agreeing with my wife in a timely manner).”

“Really easy going people to deal with. No pressure, very helpful. Great selection and prices. Will be going back for sure. Good customer service is hard to come by. These guys are good.”

“Great 5* service ! Literally amazed after being in so many lighting stores. Shaya took pictures of the lights I liked and offered to email me the dimensions with photos and pricing instead of having me wait around for 30 min. Impressive and great selection”