KWA Appliances is a family owned and operated business serving the greater GTA for over 25 years. Known for its dedication and commitment to customers, the company offers a wide selection of appliances, including premium brands like Sub Zero, Thermador, Wolf, and Perlick. Customers appreciate their competitive pricing and the knowledgeable team, especially Paul, who provides helpful advice without trying to upsell. Many reviews highlight the exceptional service experience at KWA Appliances. Customers have praised the staff’s expertise and willingness to spend time discussing their needs, whether they are replacing a range or outfitting a new build. One customer shared how Paul took full responsibility for resolving a delivery glitch, ensuring they received the perfect range. The delivery and installation process is described as smooth, with installers upgrading gas lines and explaining everything thoroughly. Aftercare is also valued, with staff following up to confirm satisfaction and offer ongoing advice. Even for hard-to-find parts, such as grease filters for discontinued appliances, KWA staff go above and beyond, researching solutions and offering multiple options. The customer service at KWA leaves a strong positive impression, with many customers expressing their intention to buy future appliances from them and recommending the business highly. Overall, KWA Appliances is recognized for offering great value, expert knowledge, and outstanding customer service, making it a trusted choice for appliance needs in the GTA.
Paulo at KWA went to war for me to get my appliance replaced after the manufacturer denied the request. His persistence paid off and we are getting a new unit. Thank you so very much for you support and I would highly recommend using KWA for all your appliance needs.
April 2025
I've been working with Paul for over 5 years now. His pricing and service are exceptional.
November 2024
Pricing is very competitive and Paul and team are very knowledgeable and experienced to provide helpful information when shopping for appliances.
