-
January 2024 by hb HB
We loved dealing with Paul and KWA. He is extremely knowledgeable and provides great advice. He never tries to upsell, takes his time and is responsive to all issue. It was a great experience. Would recommend very highly.
-
January 2024 by Julia Montesano
Paul and the team at K.W.A are totally outstanding! Offering great value and tremendous customer service, I would highly recommend them to anyone in the market for new appliances. Thank you!!
-
February 2023 by Nick Tamburro
Great service and a pleasure to work with.The staff is always willing to go the extra mile to help. I highly recommend purchasing your appliances from the KWA team!
-
February 2023 by Lorne Epstein
We live in a 112 year old house in Arlington Virginia and wanted to replace the appliances. During the pandemic we found that none of the stores near us had appliances we needed. Every piece came from a different location in the states and Canada! We needed a vent for the stove top as it generated enough BTU's to warrant one. We landed on the one brand and model that would fit our undercabinet...Cyclone. Cyclone is based in Canada and they said they had none in stock, which meant there were no in the United States. I started to call local shops and ended up speaking to my new friend Paul, whose family runs KWA Appliances. Yes, he is proof Canadians are super friendly and polite. When we spoke he said he had just what we needed in stock and that he would ship it...YEA! Then he asked me to pay by epay. epay?!?!! I did not know what this is and learned it is a form of payment in Canada. Ug! Paul then suggested a wire bank transfer which our bank did. A week or two pass by and Paul does not get the money, however he goes a head and sends us the vent hood (YEA!). A few more weeks pass and he still did not get the money (Grrrr!! Banks!!!) I go to the bank and they botched it up. Paul then takes our credit card. Paul and his family were always nice, sweet, kind and trusting. I felt good giving them our business because I knew it was going to a great family. I wish we lived in Toronto or that we needed more appliances...either way I would like to meet him in person. In the pictures you will not see the vent hood...that is the point. It was mounted above the stove top within the cabinet. It fits perfectly and works well. Thank you Paul!
-
February 2023 by Rod Dobson
KWA has been awesome to deal with !! I ordered appliances prior to covid. My kitchen was delayed as were a lot of things these guys are so flexible and great to work with. Forget about the big box retailers and the other big appliance stores. These gentleman priced and ordered and have been fantastic to deal with cannot say enough good things about them. I have referred 3 others to them because of their great service. Paul thank you and the rest of the guys as well. Nothing short of spectacular
-
February 2022 by William Hicks
One of the best veggie burgers I have had plus their fries are so good!!!
-
February 2022 by Jesse Bartz
Excellent products and service. We purchased a washer and dryer here. I highly recommend this store.
-
February 2022 by Regina Chi
Paul's singular focus is customer service. He picked out the perfect dishwasher (Bosch) and refrigerator (Fischer & Paykel) and hunted and found the right stove top vent for our cabinets. He is unflappable and has so much patience. You won't be disappointed. See Paul at KWA!
-
February 2022 by Jeff Doan
I've purchase appliances from Paul for many years. Usually we buy high end brands and his prices and service are unbeatable.
