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November 2023 by Sharon Bryan
My daughter filled her tank on 11/13 at approximately 215 pm and its showing $216.00 pending. Thats 5 times what her tank will hold. Hopefully it adjusts and she is not being scammed.
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November 2023 by David Amoroso
A note to the owner....I go into this store a number of times a week and about 75% of the time they're out of cigarettes. How can a convenience store be out of cigarettes? Poor management I would assume. What proper manager/owner would let a customer walk out not purchasing anything MOST OF THE TIME? Weeks and weeks and the situation is always the same... Can I have 2 packs of pall mall smooth large king size? Sorry how about small king? No! And I walk out. Must happen 3 times a week at least. Most managers would adjust their inventory so they're not out of stock day after day after day. Poor management has caused unknown amounts of missed sales due to poor stock levels and failure to adapt, when I can't buy smokes I'm definately not buying gas or anything else. Soon customers will stop coming to even try and buy anything. Don't waste your time here they're terrible.
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May 2023 by Zack Nathan
Pumps don’t work properly with cards
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August 2022 by Samantha Melo
The worker wouldn’t let my friend use the washroom. But yet they were open ?
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July 2022 by Maja P
This is the worst Shell I have ever been to!I wanted to use my Air Miles cash miles to pump gas yesterday and as such I went to Shell. First, I had to wait in line and when I got there, the girl told me that I cannot use Air Miles and that it is just a “points card” for me to collect points. I then went back to my car to get my phone for the details of the offer and came back, waited in line again where the man in front of my was having an issue as well. She had used his Air Miles and messed up the transaction somehow and did not know how to fix it.All in all, it took at least another 10 minutes to get back to the cash. Once there, she told me that I could use Air Miles but only if I have special point and that when she scans my card, she can’t. She then asked “Can you just pay?”. NO, I cannot pay after having wasted almost half an hour and when I can get cheaper gas at the Petro Canada nearby.Once I left, I called Air Miles right away and they said there is no problem with my account and that I should be able to use this.The cashier at this Shell offered no customer help or effort to rectify the situation. I had showed her my cash miles and everything and she still made no effort to do anything other than scan the card. Good customer service would have been to contact Air Miles or Shell Customer Service with me and see how to fix the situation. She obviously didn’t want to and could not as even after me there was a huge line up or frustrated customers. Multiple of them had also said this is the worst shell.Needless to say, I am NEVER going back to this shell.
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April 2022 by Kevin Berdzik
Ran out of 87/89 for "TECHNICAL ISSUES". And were selling 91 for price of 91 for and not for the price of 87 like every gas station does with that inconvience
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November 2021 by Rajasundaram Krishnan
I had been to this place million of times. Just like every other gas station come here to fill up but really liked saurav. I saw him every sunday and each time he is sanitising pumps. Hardworking guy and keep the place COVID-19 FREE
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November 2021 by Erjon Hoxha
Had to get all four of my tires reinflated during a hard rainfall. Jasdeep was really helpful. Store was really clean and well kept
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September 2021 by Ruvik Mann (Ruvik)
They offer pretty good service and the staff is nice too. The other day when I was visiting the store I met this sardar guy named Jasdeep and honestly He was such a nice person. He informed me with the correct and exact info which I asked for it made my overall experience great.
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September 2021 by Lisa Williams
Just visted the shell store after a long trip. Had to really vist the restroom and I was surprised to see how clean they are compared to other stores. Plus the staff was so polite and respectful as well.
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September 2021 by Payal Arora
Really good staff and good service, I used to go there on weekend evening after my work. The store is well stocked. Jasdeep is really good at customer service, he is very polite and hard working.
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September 2021 by M. B. (Momo)
Sadly never had the smokes we went to check if they had this time for my bf... I saw a homeless man and gave him free coffee card to McDonald's and whatever change I had on me as I waited in the car. This was the highlight of the experience. We then drove off to find somewhere else to go because they didn't have the one thing the bf wanted.
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September 2021 by Harry B
Picked up a couple of drinks and snacks.The best random find I've come across in a while! Will be back. :)Nice job by Harshit.Amazing gas service and staff is polite and helped me understanding the points card AIR MILES.
