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July 2024 by Haley Daniels
every time i’ve had an issue with my phone i’ve come in and Jack has been an amazing help! he is fantastic at his job and he deserves a raise. <3
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June 2024 by damian ramos
Friendly helpful fast service
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April 2024 by Kathy H
The staff are wonderful and cheerful. Very knowledgeable.
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April 2024 by Vicki Theis
Kenny and the guys at this location are always more than helpful!
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March 2024 by Erin Mcdonald
I was greeted upon arrival, the store was clean and the employees were nice. Joe helped me with my bill pay and other questions I had. My visit to this store was wonderful and will be continuing to come to this location in the future.
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March 2024 by Sir Bicc
Great service, quick and easy. Jack stone is a wonderful salesman and helped me with my issue. Thank you!
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March 2024 by Travis Hoskins
Staff is very professional and friendly.
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March 2024 by Alicia Baker
If it wasn't for your employee Jack at the store I was ready to switch to another company. Thankfully att finally hired someone competent! FINALLY! That MF could sell air to a fish LET ME TELL YOU I was a very satisfied customer!!! All 5 stars go to JACK!!!
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March 2024 by Theseus
Jack is incredible! Went from tmobile to at&t, convinced me it was time for a change!
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March 2024 by Ashley Stephenson
Jack is the best!!
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February 2024 by Samantha Lacey
Great customer service. We were here a good 5 hours to get service and the folks were amazing. Joe was a great salesman.Glad we switched.
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February 2024 by Rinda Grossglass
Shawn did a great job and kelt me jnformed of the progress
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January 2024 by Gavin seaders
I traded my phone in for a credit advertised to me for $1000 dollars at a corvallis location AT&T. I went to drop the phone off at this albany location to receive my credit. When I turned the phone over the manager John Carlile he looked the devise and devalued my devise to a maximum vallue of $800. Beware of this store I lost money simply because I brought it to this prick. Avoid this location at all costs if you want the staff to take advantage of you then blame other stores for looking out for the customers interest rather then scamming people out of money. His response was absolute trash and told me some stores are more lenient when it comes to trade ins. You would think that a chain would make sure to avoid blaming other stores as an excuse and be more loyal to long standing costumers. I will be going back to the corvallis store to handle my business from now on and be sure not to give your money to John at all costs. After this experience I have spent 6 plus hours on the phone with at&t and been told a different story by every representative I have spoken too. I will take my business somewhere else even if it means I buy all my devices back and go trade those in to the competition. The worst part here is that I have now verified that this dude simply checked the wrong box and won't admit to his mistake and had every chance to help but rather blamed another store. As a costumer the last thing I want to hear is that I am wrong and that I was misled by a store but I have to pay the pric either way. I will be going to the rabbit whole to get one of these stores to admit fault and I will.keep trying and updating my horrible experience as it unfolds. The one thing I can say for sure is to obviously avoid the store that puts the companies interest above the clients they serve. Aside from this the guy was rude and lied to me about the factory being able to give me more money then he quoted if they deem he devise undamaged. I confimred that they will only give me up to the price that was stated on the receipt and that he basically went out of his way to disregard what I was telling him about my credit and assure me it would be okay. Well thank you for wasting my time and taking my money. I will be avoiding this type of poor quality of service in the future by taking my business somewhere else. I am contacting the corporate office to file a formal complaint about this service and the way I was treated. Maybe John will think trice before choosing to give excusses and balme other stores rather then hide behind the counter when it comes to bight him later. Shout out to AT&T on 9ths st in corvallis who is not an authorized dealer but will ensure to help you navigate AT&Ts nightmare of a system.
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January 2024 by Toto
I experienced the best customer service I’ve ever had in a atnt store big thanks to Joseph for all his help every store needs a person like this at store
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January 2024 by Lillian Grey
Fast and pleasant. I worked with Kenny and he was very knowledgeable when it came to my phone issues. Thanks again!
