-
July 2023 by KC Gould
Great service and really nice people
-
May 2023 by Jeffrey Engel
ATMs always work, Customer service is great! Zero fees on everything!
-
April 2023 by Nicklous Rousseau
been with them for well over 2 decades
-
December 2022 by Harlie Chow
Awesome customer service. Best banking option in Linn county
-
March 2022 by jozsef thogmartin
I didn’t have access to my online account regardless of numerous phone calls causing automatic payments to take it negative, went in person and they made me pay the total negligence including the overdraft fees before I could access my account again…. Lol
-
November 2021 by Jake Thompson
Friendly staff and great service
-
August 2021 by isaac c
The worst credit union I have ever banked with. ATMs never work, customer service lacks rationality, fees added to everything.
-
July 2020 by Michael S.
Terrible customer service. After multiple attempts to contact, leaving messages, I have still not received an answer to my question. So many credit unions out there, and I've never had an issue with any (I've had mortgages, loans, and accounts at 4 other CUs) until I took a loan here. Look elsewhere.
-
June 2020 by Craig Lalley
Every single transaction is a challenge. if you have a business run do not walk. It will be a lot harder later. If this post is removed it goes on my friends only page.
-
May 2018 by mary g.
After being a member here for almost two years, I can say unequivocably that I do not recommend them to anyone. Even though I opted out of overdraft, they still put a payment through as a "courtesy" and when I told them I did not want that to happen as I had not authorized those payments with the seller, they neglected to tell me about their "courtesy policy" so then it happened again. They will keep you waiting indefinitely for return phone calls which I think is very unprofessional. I also noticed that a debit card purchase I made on Amazon was incorrectly labeled as a bill payment (like a utility bill) and not as a debit purchase and so by their rules it could end up being a courtesy pay instead of going by my opt-out. And instead of fixing it, the "upper management" lady named Angie told me that it was when they rolled out their new system so it was a system error. So taking responsibility for system errors is not their strong suit, nor is fixing errors. They consistently place blame elsewhere and by this time I don't trust them to be my banking institution because who knows what their system will do, but I sure know what they will do- act unprofessional, act like a victim, don't explain to their customers their policies and don't place those policies in plain sight on their website. In fact the policies are not on the website at all. I checked out other area credit unions and their websites and customer service professionals are way more professional as are their websites clear and forthcoming. I'm so glad I found out this is not the place for me before I get my home loan and is definitely not the place for me to keep my $300k inheritance I just got.
-
February 2018 by June Evan
I actually enjoy banking with Central the tellers are friendly and very helpful.
-
February 2018 by Sandra Gaule
I have been a member for over ten years and I am thrilled with their service!!
-
February 2018 by Terri V.
Do not use this bank or any of their branches for loans. If you get in a bind they will not help. They count actual days of the month and will report to credit even though your due date hasn't hit. Stay away!!
-
December 2017 by Al Hilenski
The people are friendly, knowledgeable, courteous, helpful. Easy access to everything you need. I love this credit union.
-
November 2017 by Danna K Geil
I love my credit union. Two of my children have opened their own accounts because of my suggestion to use Central Willamette Credit Union. I love the app and the mobile banking feature. They are an excellent Credit Union! Highly suggest using them should you need a better banking experience.
