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February 2024 by Tim O.
Good place to shop if in a hurry, many items at one location. Good quality and easy return policy. Note that some food items may be less expensive at local large discount grocery stores.
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September 2023 by Sally Y.
All good things come from Costco. We seek them out wherever we go!Thanks Great service, selection & value. From gas to glasses
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August 2023 by Laurie P.
We had a $300 order and forgot to present our $172 certificate from Costco. We were dismayed because we'd planned on using this for the day's shopping spree at Costco. Free money. We bought alot. We thought we'd see what they could do and reached out to Tia at the customer service desk. She gave us several options, but also indicated she could re-run our order back through the cash register, zero out the balance, and start all over. Tia must've been gone 15". (We bought a ton of stuff). Anyway she was able to get this done, use our gift certificate, and bring our balance down under $100. What was impressive was her kind demeanor and her can do it attitude. We were very grateful as I really didn't want that much on our card. Thank you Tia and the rest of the customer service at Costco. We think you are exemplary. Thank you for making our day!
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February 2023 by Mohammed S.
I bought desktop computer ,15 month later the computer crashed we called the customer service doesn't know how to fix it plus don't follow the warranty means 2 years warranty after that we called citibank about the warranty also denied the case in this matter we lost $1400 next I will report it BBB and small claim in court
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December 2022 by Priscilla E.
This is no doubt a FIVE star Costco. Other reviewers must not shop at many other Costcos. Shopping at this Costco compared to others is a treat and stress reducing. Even fueling here is a breeze. I can't imagine on my worse day at being a member here for now 24+ years it ever even qualifying for 4 stars! Go visit Salem or any Portland locations and report back! Yelp lets you revise Reviews.
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June 2022 by Mark T.
Let me start off by saying that the fuel service is good with good people that fill my car. However, the food selection (Frozen Cooked Chicken) is very poor. What I did get was so dry it was like eating toothpicks (Tru Grill Grilled Chicken Strips). I am amazed that they have no other cooked frozen chicken in the entire store. When I called into complain about the poor Tru Grill Chicken, I had a horrible telephone experience. I called back the next day and Brad stepped up and took care of it. But, not having a selection of frozen cooked chicken and what they did have being poor, I have decided to go somewhere else for food. It's not worth the hassle.
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May 2022 by Lee D.
Quality/Quantity -Amazing selection of local craft Oregon beers!Atmosphere -May is Oregon wine month.And of course they put the long stemmed strawberries close by to perfectly pair with their wines.Plenty of parking.Service - Consistent.Gas station.Tire center.Food court.Optometry, optical department .Pharmacy.Hearing aids.Price - Good.Owner Comment - Congrats on your success at this location since 2001Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US.1980 IPO.1993 Price Club and Costco merger.1997 Rebrand all locations to Costco.2020 105.5 million members.
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April 2022 by Dakoda L.
This is the best set up Costco, the atmosphere is welcoming and they have helpful staff, any other Costco I have been to has been horribly set up and the atmosphere feels like your in a gas station store.
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November 2021 by Hart F.
It has been close to 2 years since the start of the pandemic. Costco in Albany Oregon has always been bad with covid19 safety protocols and still can't seem to get their customers to follow mask policies. It never fails, there is always some emboldened antimasker ever so proudly showing me how stupid they are in the Albany store. Its partially their demographic in Albany, however Costco does nothing to stop it. It's not ok to let these folks make it unsafe for the public. Costco, this is irresponsible, pull it together!!!
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November 2021 by Lori D.
VERY helpful staff. Thank you to Krissi for being a Rockstar and Tracy and your team for helping me tonight. You went above and beyond and I'm so grateful!
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April 2021 by Jack G.
Typical Costco. Well stocked and clean. Pleasant staff. Gas station is at opposite end of parking lot from store. Easy access.
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December 2020 by Josh B.
Wow, the chicken bake is so salty now! I also didn't appreciate getting a paper straw.For the store itself, it's always neat and clean. They were out of a couple of things on my shopping list. I noticed some items here are priced higher than other stores.The employees are usually very courteous and helpful. I was concerned that the store was packed and there didn't seem to be any "people counters".