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December 2025 by Billie Stokesbary
I had issues with the transmission. I called Crabtree and I was able to get in that day. The mechanic figured what the problem was and fixed it. They went beyond and above to do a inspection on the vehicle and also looked Carfax to see any service was done by previous owner. If any repairs or replacement needs to done, they give the estimated quotes of the service included replacing parts and give you options to replace or repair. They will treat you well. Likely will recommend this place as reference to anyone. Friendly people and a great looking dog too. Thank you for a wonderful experience.
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December 2025 by Generation Trackers
Towed in at night, quick response next morning, analyzed the problem, called me with options and cost estimates in earley afternoon, went to work and had it fixed and back to me the next day, Kat is a super hero.
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November 2025 by Richard Fox
At 76, Crabtree Automotive is THE BEST of any service or repair I have ever experienced.
Sincerely
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November 2025 by Travis Bowser
Finding a diesel mechanic with the knowledge and availability we needed was hard to come by to say the least. Luckily a family friend recommended us to Crabtree Automotive and we’re so grateful they did. Knowledgeable, friendly + efficient staff made the entire process a breeze. We called close to 5pm and had an appointment the following day for an inspection. Less than a week later our pickup is back home + running great! This pickup is used for our small business and they wasted no time getting it back to work for us. We have found our new mechanic shop for personal + business and we’ll tell everyone the same thing!
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November 2025 by Karen Awan
I had an engine light come on while passing thru with my children, wanted to make sure it was safe to keep going, they ran the codes and advised me on the spot. Super appreciative for their quick help!
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November 2025 by Monica Young
I usually go to the Mercedes service center in Salem and thought I would try out Crabtree and see how they compare as I live in Albany.
Very impressed with the service turn around time, explanation of the services needed, loaner availability, and customer service. I will be using Crabtree in the future for sure!
Extra points for the helpful dog at the counter, Seasmus☺️
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November 2025 by Gary
Was able to get us in and out so we only lost use of the car for one day....That was a huge help.
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November 2025 by Brian Hall
You want the best, go to the best. Be treated like Family. Know you and your car are in great and competent hands. With auto repair they have the MOST important quality in their business, that sets them apart from their competitors. It is their integrity. They insure their work. They are my favorite people now in Albany Oregon. Love them so much they are in my prayers now.
Always Faith
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November 2025 by Shant
I just used their services to perform a Pre-Purchase Inspection for a used truck. Scheduling was easy and extremely fast. The evaluation was thorough and was sent to me with video clips and pictures. They easily saved me $10,000 worth of repairs had I gone through with the purchase. Well worth the inspection fee and highly recommended. I believe I spoke to Kim who arranged everything and discussed all the findings, even sent me a quote for potential repairs if I wanted to go through with it.
I definitely would use their services again, and recommend their work regarding Pre-purchase inspections.
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October 2025 by Scott Brackett
These guys rock got my car fixed in under a week that'd been stumping other mechanics for months. They even checked in a week later to see how things were going. 10/10 will be going back to them for everything automotive.
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October 2025 by Doug Kern
Friendly and knowledgeable staff. I had a 20-year-old truck with several issues and they walked me through everything, and fixed it in a very timely manner. Highly recommend!
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October 2025 by Melissa Gutiérrez
Crabtree did a great job inspecting/testing my engine and oil, changing my oil, etc. when I had some concerns. I'll definitely come back for future auto repair services.
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October 2025 by Lucy Cooper
Crabtree has great customer service, communicates with their customers very well and the quality of their work is excellent. I highly recommend them for your car needs.
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October 2025 by MS_C _ABETH (Lynx)
Brought my recently purchased Mini in for some serious concerns and as always Crabtree Automotive went above and beyond to get me in as quickly as possible and my car back to me in the Same week. They did an amazing job like always, was in constant communication about what was going on with my car and what needed to be done. Truly appreciate you all! You're the best!
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October 2025 by SuziQ
They always take good care of me and my vehicle. Wouldn't trust anyone else.
