-
January 2024 by Jeff F
Always get my meds processed.Line is a little slow but ok .
-
November 2023 by Kimberly Jordan
Prescriptions are hardly ever on time. They say the text messages are automated from corporate and they don’t account for no weekend hours. When you’re in line waiting, they are slow to acknowledge you are present. I hate going to pick up prescriptions.
-
November 2023 by sharon van kilsdonk
Love the pharmacy, don’t love the hours they are open, hate that they send reminder texts to pick up RX when the pharmacy is closed!
-
September 2023 by Bryce Sawyer
Bad customer service from the pharmacist. Makes decisions before fully understanding the situation, power tripping. Bad communication, they do not listen to the customer. Bad hours, closed on the weekends and closed during lunch on week days. Constantly billing old and no longer valid insurance, then they get pissy when confronted about it. Customer service is not a priority.
-
September 2023 by Amy Hundley
I needed to post a great review to balance some negative ones here. I moved to the area in early June and transferred prescriptions from another CVS out of state. They handled everything well and so much more efficiently than my previous CVS. Flash forward to today and I still haven’t had a bad experience here. The three staff members I typically see here are all friendly and efficient. Today I needed to check the status of my transferred refills in light of new ones from my new Corvallis doctor. The lady who helped me (should have gotten her name, but she had longish brunette hair, fabulous purple nails, and was working around 10:30 am today) answered all my questions and, when I was going to pay for the two out of the three prescriptions I regularly take, she saw that the third one was due to refill in a few days and was able to expedite it while I shopped (it only took about 15 minutes and was ready when I came back). I will continue to make the drive into Albany to experience good service and efficient text messaging of information, etc. And, I love Target anyway, so no hardship to come into this store especially since there isn’t one in Corvallis. I understand others have had issues here, but I haven’t so far in almost three months of regular use. Besides, you should read the reviews of other pharmacies, particularly in Corvallis. I decided to stick with CVS for a various reasons.
-
September 2023 by Erin Burt
My sister in law was in town and ended up needing a prescription for my niece. CVS was supposed to be open but pharmacist never showed, Target staff totally unaware of their scheduling or how to resolve.
-
July 2023 by Hoi Minoi
Was suppose to be open and was closed instead! At least change your hours or something so I don’t have to drive 20 min for nothing.
-
July 2023 by Chelsee Hauser
Awesome and speedy pharmacy. Very polite and knowledgeable staff
-
July 2023 by Koby Garber
Nobody here a half hour after they were supposed to be open
-
January 2023 by Jim and Jayne Kief
Lack of professionals at the Albany, Oregon Walgreens pharmacy is DEPLORABLE !!~!! Pharmacist seems fine. Just discharged from hospital, went to pick up Rx.'s, when said name & Rx's, response was a terse "We don't have any" Front person did not ask name spelling or check on computer - I asked what we were to do? Check around she replied. Looking around me said "Next" to person in line behind me. I walked away, near tears as husband in car with heat on from SEVERE health problem & we'd driven straight to Walgreens from hospital in the dark & rain & we are seniors. TERRIBLY MISS BI-MART PHARMACY & PERSONAL RELATIONSHIP THERE!! I called Fred Meyer's who warmly said "Stay on line I will call around to check" and she did. Also called hospital & our discharge RN was able to find just the 6 remaining pills we needed & had Target hold for us as I anxiously drove to Target. Pharmacist there was fast, friendly, thorough, gave LOTS of info. THANK YOU THANK YOU I realize that all businesses around are short staffed but rudeness & lack of empathy or professionalism is NOT an excuse!!
-
January 2023 by Nicklous Rousseau
called to confirm prescription on my way from Lebanon to Halsey was placed on hold on the trip, made it to Halsey, then drove to the pharmacy while still on hold, got to the pharmacy while still hold now 40 minutes, and there were zero customers at the pharmacy.. to say I was upset would be a huge understatement.. terrible I mean terrible customer service
-
November 2022 by Kyle Mccann
A one-star review of the cvs in target here in albany is being extremely generous. If you ever call you will be on hold for at least 30 minutes. If you go in you will be ignored. If your prescription is called in they will say it was never called in. If you can go elsewhere. If you can't I wish you the best of luck
-
June 2022 by Nick
I don't even think I would shop at a CVS store let alone use their pharmacy anymore because of my experiences here! Never have I experienced such horrible customer service/professionalism or lack thereof... I guess customer service technically would mean that they would have to be reachable! If you want to talk to somebody or get your prescription filled in a timely manner, go somewhere else you'll be glad you did!
-
January 2022 by Andy
This pharmacy is the absolute worst! I have never get the need, until this point to give a bad review. What’s going on with the lack of staff, and this being said the only one professional pharmacist, Ken you are awesome, the newest pharmacist ladies just out right abrupt. Thank you and goodbye, I’m done with CVS Albany!!!!!!!!!
-
January 2022 by taha haji-mohamed
They will never answer the phone. Their employees are dismissive. 10/10 go somewhere else