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February 2024 by Michele C
Inventory was pretty limited for quite some time, but I've noticed that shelves are starting to become well stocked now. The store is organized, and it is generally clean. The prices of their products above the $1.25 items are higher than traditional grocery stores for most items. The Dollar Tree name should be renamed to match their prices as everything costs more than a $1 now.The one thing I noticed when shopping today was the impressive number of balloons around the store. However, this is highly overwhelming when walking through several ribbons hanging from the balloons. I had to back up and walk the other way since it was just too much. This was a terrible idea, and I'm not the only one who had an unpleasant experience with it.The staff is generally friendly and helpful. I have witnessed how management treats some of their employees. I'm sure that it is difficult for some of them to work there. This is probably why they appear to have a high turnover rate. Having a management position does not mean that it is okay to treat their staff so poorly or not assist them when they need it.
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January 2024 by Frank Frenzel
It was Great! Lots of people but got thru the line quickly.
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January 2024 by Jackie F
I watched a manager repeatedly belittle a checker in front of numerous customers. I have never witnessed, to this extreme, in my life. It was appalling and unprofessional. He should be removed. Beware of you're thinking about everything working there
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January 2024 by Emily Bogan
So snarky so understaffed won’t be going back
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December 2023 by Deborah Broggi
The item I was looking for are at a cheap price. Marvelous! ??
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November 2023 by Panda Bear
This store has such a bad supply of stuff. Never have enough help. I drive to Lebanon and the store is organized, clean and have lots of staff. It’s worth the drive to get what you want, I don’t understand why Lebanon has the basic stuff you need but Albany doesn’t and it’s like that every time you go in there. Will be going to Lebanon store from now on. I hear lots of people say they prefer the Lebanon store over Albany.
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November 2023 by Joe S
The store is usually clean and stocked. Both staff are friendly. One thing I have concerned for is not all the employees are teammates. I watched an employee keep looking at a long line and kept putting wrapping paper away instead of opening another check stand and letting his teammate struggle with 10 people in line. That's not cool and I really want to call the manager and get that straightened out
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October 2023 by Lisa F.
I don't know what's goin on with this store but it has gone downhill in the last year!! I loved this store! I would shop there frequently but will not be back!! It is a mess!!! The shelves are a mess and needs to be restocked!!! It seems like only holiday items are givin any attention !!! Hire a crew and take pride in your store!!! I am going to say that the employees are very nice though!!!!
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October 2023 by Charles Filice
I think you mean the 1.25$ tree. It’s fine. It’s what you would expect from a dollar store. You find brands that you’ve never heard of before. Soda comes in sizes contrary to typical grocery standards, but you find some decent deals depending on what need.
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September 2023 by Dawn Watson
When I got to the counter to check out there were 14 people in line! Yes 14! The cashier was working her hardest asked for backup help from the manager. The manager wandered around as the 13 people in front of me ALL went through the SAME register. He never got to open a register! Said he was looking for his keys!?!?I went in to purchase some craft items, and that section was in such disarray that I could only find a few items that I needed. Very sad at the management laxidasical approach to running a business!
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September 2023 by L Hubert
I was in the Albany Dollar Tree late one night last week. I noticed a lady working very hard mopping the floors. She told me she didn't have to do this but she liked the floor clean when she was working. Her name is Shilo and she is a great employee, who actually cares about her work place. She was going above and beyond what was expected of her. Thank you Shilo for working hard and having great work ethics!
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August 2023 by Zee H
Terrible customer service, had a lady earlier today 08/10/23 slam my moms receipt on the table when my mom had her hand extended out
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July 2023 by Serena Kelley
Convenient... In and out shopping... Friendly staff... Organized and neat...
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July 2023 by Danny Ort
It's actually the dollar twenty five store. And yes they have everything. When they're yesterday and Bought birthday cards
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May 2023 by Yvonne T.
Giving 3 stars because i like a few of the employees there and they always have whatever I'm looking for. Went this morning and the cashier was RUDE huffing and puffing and rolling her eyes and slamming stuff on the counter because I changed my mind on a product and decided on leaving it. So childish and horrible customer service, if she doesn't like her job maybe she should find something that doesn't require working with the public. Not sure her name but she's probably 40-50 and always has a stank face whenever I see her. Only cashier today so had no choice but to go through her lane. Other then that I love the dollar tree lol
