Freightliner Northwest in Albany, Oregon, is a trusted authorized dealer for Freightliner and Western Star trucks serving Oregon’s Willamette Valley. The dealership features an 8-bay service shop with skilled diesel technicians, a large parts warehouse, and options for new and used commercial truck sales. Customers can access a wide range of services, including diesel engine repair, transmission service, chassis repair, preventive maintenance, and warranty work. The facility is well-maintained and includes a remodeled driver lounge with Wi-Fi, TV, clean restrooms, and trailer parking for convenience. Reviews highlight the dealership’s professionalism, efficiency, and dedication to customer satisfaction. Many customers appreciated the quick turnaround for repairs, with some experiencing same-day service for issues like sensor replacements and engine repairs. The technicians are praised for their expertise, attention to detail, and ability to diagnose and fix problems efficiently, even in complex cases such as exhaust manifold repairs on a motor coach. The staff, including service team members and parts specialists, are described as friendly, helpful, and accommodating, providing clear communication and support throughout the repair process. Whether customers need parts, repairs, or assistance with purchasing trucks, Freightliner Northwest offers reliable and professional support. The team’s experience, combined with a clean and welcoming environment, makes it a preferred choice for fleet operators and owner-operators throughout Oregon, ensuring vehicles are back on the road quickly and properly maintained.
Very timely and efficient. Had a new bumper installed invoiced and out the door is less than an hour.
April 2026
I went to these guys. Thay are so helpfull and right away these guys take my truck in and checked no waiting nothing and mechanics are so nice and they helped me alot in towing also . It was really good service. Thanks guys
July 2025
With our 2002 Monoco coach, Lydon in sales dept was super helpful in ordering parts.