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January 2024 by Blair Elzinga
Friendly staff, open on Saturday. It's a bank, they like to charge fees, but has occasional great deals on mortgage loans.
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May 2023 by Lisa Connaghan
I have had nothing but a great experience every time I come here.
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February 2023 by Thomas Soleim
I have never walked into a place of business met with such a unbearable smell. I used to be a caregiver, it smelled like after someone took a dump in their pants and the chemicals that were used to clean ? I walked in then turned around and walked out
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October 2022 by K W
I have absolutely nothing nice to say.
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June 2022 by FW
I have absolutely nothing nice to say.
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May 2022 by Chelsea Harris
Very helpful and courteous ????
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March 2022 by Kayla Weatherford
Absolutely the worst bank I've ever dealt with on all accounts. They are unresponsive and no one knows what is going on. The online support for KeyBank isn't any better. YIKES. I will recommend them to no one.
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March 2022 by William Shula
The hours on the website are incorrect. When I suggested the error they asked me to come back in 20 minutes instead of being accommodating of helpful. The manager herself was rude. As a customer for decades with thousands invested in Key products I expect more.
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September 2021 by Brian Rosenbalm
I want to give a big shout out to Gabrielle Feasel. I got to work with her today and she was very professional and easy to work with. Would for sure recommend her to help you as she will be a great financial coach.
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February 2020 by Vern Winnie
Bad customer service in my opinion.
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October 2018 by vdg vdg
Ana helped us on a home equity line of credit and was wonderful, everything was not only competitive but very convenient and even the Saturday hours I was very surprised and pleased. Highly recommended!
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February 2017 by Tonya Marsell
Ok bank
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January 2017 by Erika Martin
Opened a new account on 1/2/17, went into this branch a day later to make a deposit and asked if they needed anything else from me to make sure my account was up and running. They tell me nope, everything's good to go and I'll be getting a welcome packet in the mail with my cards, checks and paperwork in about a week. It is now 18 days later and I haven't received a thing, not even a phone call. I had to call to learn that they still are pending my account opening because they want more info about me....really?! Why did this local branch tell me my account was good when really I'm in limbo. I have no cards to access my deposit at ATMS and I can't close my account and withdraw my $$$ until my account is actually open!!!
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February 2015 by Ryan Sandberg
This has been a a great bank to do business with. Lots of friendly people
