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November 2023 by Barbara Mencer
Great professionals, excellent service, and the latest technology. They've really helped my mom.
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September 2023 by Marci Vaughn
They called before my husbands appointment to tell him their "time was valuable " and he didnt want to waste it on a veteran. He also said that he wasnt going to give him the results of the test. So i guess you shouldn't waste their time if you're a veteran.
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June 2023 by silver stokes
The customer service here is beyond excellent. Julie and Shawn went above and beyond. They answered all of my mother's questions with endless patience. I would definitely recommend!
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May 2023 by Angie LaGue
All staff are extremely kind and helpful. I always look forward to my appointments!
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May 2023 by Kelli Pape
Michelle Hilpert has the best customer service ever, I highly recommend !!
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May 2023 by Melissa Andoe
Michelle in the Albany store is very helpful and knowledgeable about the product.Also is very willing to do what she can to work around your scheduling issues, if she can.?I recommend this business!Melissa
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May 2023 by J Lynn Preston
I like Julie, Shawn and Michelle at Miracle Ear Albany. All of them serve me well. When I have had problems, they resolved them for me.
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May 2023 by David Nelson
The Staff Michelle and Julie are great they have given my wife her hearing back after so many years of not hearing.
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May 2023 by Emil Harris
This was a great experience getting new hearing aids, if you think that getting hearings at all is considered a great experience.I had a different brand that I had had for a very short time. They were uncomfortable and constantly squealed even though they were adjusted several times.Julie did a wonderful job. Everything is good. The office follows up every few months for a cleaning and/or an updated ear test to make sure everything is going ok. This is something that the first provider never did.If I get in a conversation with someone about hearing aids, I always mention Julie and her staff and the excellent job they are doing on my behalf.
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May 2023 by Janice Myers
Impeccable service! The entire team made me feel welcomed. They are knowledgeable, understanding of the frustrations I had and were able to put me into a hearing aid set that was super comfortable and interfaces with my phone. As a younger person who has hearing loss they made this not as an embarrassing interaction as I’d thought it would be. I have also recommended them to family members, my neighbors and a few friends!
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May 2023 by Glenn Anderson
They were helpful to me before I became a customer and invested time in me to educate me without the promise of a return on their investment. That caring helpful disposition has continued on since I became a customer. I like that their hearing aids are more programable then Costco's which makes them more customized to my hearing needs. They are more accessible then staff at Costco and have measures in place to keep you using and maintaining your hearing aids. You will find all of this offices' personnel professional, personable, and caring.
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May 2023 by LeeAnna George
We have been here 3 times in the last 2 weeks due to issues with her hearing aids. We were preparing for my dad’s funeral and they were very gracious in getting us in quickly and had a workable solution to the problem. Michelle, Shawn and Julie were all great!
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May 2023 by John Jones
Michelle, Julie, and Shawn are always so helpful and kind when my wife and I got in to see them. Everyone is so professional but they make us feel like we are visiting with family.
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May 2023 by Mike Walling
The entire staff was super helpful. Michelle is very knowledgeable and was a pleasure to work with. I will definitely refer my friends and family to this office. I wish more businesses were as professional as this one.
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May 2023 by Terry sandusky
I’m so grateful to have found Sean and Michelle to help me with my hearing they are the best 10 stars plus. Sean goes way beyond the call of duty for his clients and he really loves helping people and you know this as soon as you spend a visit with him, I can’t imagine going anywhere else and I’m so happy with my hearing aids. Once again, I can be a part of the conversations around me. Thank you Sean so much for your personal care and thank you Michelle for everything you do you make this part of my life a pleasure.
