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January 2024 by billie voican
We have used Rite aid as our pharmacy for over 20 years both in Lebanon and Albany. Great service; and if you watch sales especially seasonal; great prices.
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November 2023 by Laurie
Haven't been into a Rite Aid in a long time. Much hasn't changed and the prices are still over the top. The items we bought were full price and the sale prices didn't ring up like they should have. The lonely store employee was very friendly and had very good customer service skills.
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November 2023 by Shawn Pearl
Ana is the laziest and rudest pharmacist I've ever met. She told me on the phone to pick up my meds and when I came to do so she refused to give them to me stating they were closed and the gate was only up to help a friend what a joke and when I complained the overweight girl behind her that looks like a sheep dog on meth went to cussing and yelling. Hopefully for their sake the medical licensing board isn't too strict here.
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October 2023 by Matthew M.
As far as local pharmacies go, this one is excellent. Prompt attentive service and reasonable waiting periods for prescriptions and vaccines.
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May 2023 by Mary Mascorro
Shopping at the Albany Oregon Rite Aid store is always a pleasure because the music is cool, the store is clean, items are well displayed and it always allows for a stroll, at my pace, through each isle of the store. I always come out with more than I had planned.
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March 2023 by Matthew Umberger
As a customer of Rite Aid Pharmacy, I can confidently say that they offer a fast, friendly, and professional service even in situations where customers may be confused or irritated. The staff is always patient and understanding, taking the time to address any concerns and providing helpful advice. Also, when customers have misunderstandings about their medications, the staff is always willing to go above and beyond to clarify the situation by contacting their primary care physician. This level of dedication to customer care is truly impressive and sets Rite Aid Pharmacy apart from other pharmacies I have visited. I highly recommend Rite Aid Pharmacy for their excellent customer service and commitment to providing quality healthcare to their customers.
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March 2023 by Jane Doe
Was just told that they didn't have my son's prescription in stock and that I could call other locations in the area to get it transferred like Fred Meyer or costco. No problem so I call while waiting because I have no idea how to transfer a prescription, stand by the counter to ask the total prescription volume because I have no prescription infront of me it was done electronically only to be told to get away from the counter and that I need to be five feet back at least. Honestly so disappointed in how I was treated. My son was screaming and crying which made no difference to them at all. I guess you are expected to shout a question five feet from the counter to get a response. Thanks for being unkind and flat out rude.
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February 2023 by kim thayer
Clean and friendly environment.Helpful and Pleasant staff.Usually , a good stock of products I am looking for. Convenience while shopping In a specific time frame .
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January 2023 by Miley Parmele
I went to get money transferred onto my account and the man working the front was rude and not helpful at all. Hailey is an amazing person and was very helpful and sweet. Does a great job at her job, but it was frustrating not getting the proper help I needed when I came in the first time. It was disappointing because I’ve never had a bad experience here, but tonight was a bad one.
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January 2023 by Merle Hiddleson
Went to get grandkids tylenol and they had none. Asked tec what to do with kids temp of 102°. She said ( I don't control the store) not really what I wanted to hear!
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January 2023 by Nicklous Rousseau
called and asked for specific tablets, was told they have them available, I then show up in store to purchase said tablets and they have zero, be careful of employees that do not give correct information
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November 2022 by cindy heisinger
Switched Pharmacys to rite aid, great service so far. Everything was transferred over with ease & very fast service with pick ups.
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November 2022 by Elizabeth Sefcik
Reliable and very kind. Most helpful place I have been to in the last few weeks. Thank you so much pharmacy staff!❤️
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November 2022 by Georgia Wittrig
These are the most uncaring group of people. They are so overwhelmed they take it out on the customers. They won’t help transfer RX’s from other pharmacies because it’s to much work. They want the Dr to waste their time trying to figure out how to get a RX filled. I have spent so much time on the phone with Rite Aid and Walgreens trying to get my RX transferred. They are so angry at management that they want to be terrible to the customer. Corporate office please figure this out!! I’m sick of being berated as a consumer for NO REASON!!!!
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November 2022 by Brittany Hiaasen (Bri)
Excellent service and wonderful employees. The new restock is a slow process but everything coming is looking great! Glad to have a friendly bunch of people working in such a nice clean store!
