Safeway Pharmacy in Albany is highly appreciated by its customers for its friendly and caring staff. Customers note that the staff are personable, courteous, and attentive, often remembering regular customers and providing friendly attention. Despite occasional long lines and wait times, which are common at many pharmacies, the staff consistently work hard and try to serve everyone well. They go above and beyond, such as when they help deliver medications personally or make efforts to save customers money by searching for other options. Many customers have expressed gratitude for the staff’s kindness and genuine concern, with one mentioning how staff ask about their day and treat them as human beings. The pharmacy has faced some delays, especially during COVID-19, but staff like pharmacy techs work diligently to fill prescriptions quickly, even under challenging circumstances. Overall, Safeway Pharmacy is recognized for its excellent customer service, dedication, and the effort staff put into caring for their community. Although busy at times, the pharmacy’s team remains courteous and committed to providing a positive experience for every customer.
considering the recent closures of 2 facilities recently,these pharmacy people do thier best to go beyond the expected.
May 2025
I have always had a good experience when dealing with the pharmacy.
July 2024
Terrible! Every time I come here I end up waiting for a long time the line is crazy long, but there is no sense of urgency among the pharmacy workers. They are unreasonably slow! On the plus side they are friendly and pleasant. Don’t come here if you value your time
