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March 2024 by Alissa Olson
So I’ve been shopping at Sally’s for 28 years and I’ve never had an issue up until now. Kristen who works at the Albany store was absolutely unhelpful and rude and felt the need to not help me with letting me know when the manager would be in in regards to my product that I needed to return. I spent over $50 on product That needed to go back so I could get my money back due to the fact that I would not be using that product now I am a very happy Sally’s customer and I do plan on continuing my business with Sally’s but not with the Albany Sally’s I will continue to be going to the Corvallis Sally’s Now. Kristen apparently cannot pull up peoples product on your phone number for receipts, but Corvallis apparently can see all the products that you have purchased now Kristen was not very helpful and was extremely rude, but Corvallis was willing thank the Lord to give me all my money back and get a refund. I really appreciate Corvallis Sally’s. Thank you so much not so much for Albany but I will continue to call back until I get a hold of a manager , I suggest if you have a return, do not go to Albany actually, I wouldn’t buy anything from Albany Sally’s
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April 2023 by Karina MarinD
Customer service is amazing! Always friendly and helpful. I always find exactly what I need and more.
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February 2023 by Apex Property Clearing
Store clerk was very helpful, friendly and knowledgeable. Good selection of hair dye and other beauty supplies.
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September 2022 by Rosie Riddle
Always so friendly and helpful. Product you cant find anywhere else around.
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August 2022 by Sarah McVeety
I dye my hair all the time and I love going to Sally's for supplies. They carry quality products at great prices, but more importantly, the staff are always amazing. They really know their stuff and are always so happy to help! I love that they also seem to use the products so they have personal experience, and they just look cool as hell.
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July 2022 by AbbyLayne Blinn
Excellent service from friendly folks who really know their stuff!
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January 2022 by Ashlie
I went in today with a plan and some ideas of what I was going to pick up and get to bleach & dye my hair. I wish I would have gotten her name (she is absolutely adorable and has beautiful green hair) she was so incredible and so helpful! I appreciate her so much for helping me. I was going from a light brownish red (natural hair color) to an ashy med. blonde. All the products she suggested worked amazing and I am now loving my new hair! Thank you for being so amazing!
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January 2022 by Jessica McDowell
The staff members are always knowledgeable and friendly. Today was no exception. I needed some advice on how to lighten a small section of my hair, and was helped by a wonderful person.
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October 2021 by Tara Knight
I received excellent customer service from the staff there on Friday night. It was late and I really wanted to get the new hair system for curly hair by Zotos professional. There was no Lo-Lather cleanser on the shelf. Just in the kit which I had bought previously. The assistant said a shipment had come in and would I like for her to go see if it had come in. I was ecstatic and said yes! She was able to find it after just a few minutes. I am so greatful to her!
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October 2021 by aaron edewards
All Sally Beauty locations have wild hair dye for your teenage daughters, but this location has a staff who will write down precisely how to use them so she looks like the model in the picture on her phone without damaging it beyond saving. Thank you!
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July 2021 by Ashley That's me
They have awesome stuff there so ya just wonderful
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April 2021 by Lionisia
It was a very quick trip and the woman who helped me was very knowledgeable about the products I needed. I can't wait to use them.
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April 2021 by Lacey Purkey
Always great staff, and a decent selection of products. They definitely need more products for textured/kinky hair, however it's not the worst selection I've seen in this area.
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March 2021 by Ashlie Mortagne
I went in today with a plan and some ideas of what I was going to pick up and get to bleach & dye my hair. I wish I would have gotten her name (she is absolutely adorable and has beautiful green hair) she was so incredible and so helpful! I appreciate her so much for helping me. I was going from a light brownish red (natural hair color) to an ashy med. blonde. All the products she suggested worked amazing and I am now loving my new hair! Thank you for being so amazing!
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January 2021 by Angela Joyner
The girl there was extremely helpful and answered all of my questions to my satisfaction! Thank you girl with the black hair and purple tips! Sorry I didn't get your name!
