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February 2024 by Bob Lawrence
I had a terrible experience. I purchased a safe online that was advertised as free gun with purchase. Not true. I wasn’t prompted to pick out a gun or add to my cart so I figured it was because need for background check paperwork etc. I went to the store and was told shouldn’t be a problem but they would have to talk to management and have them contact me. Never happened so I went back again and same response from employee who told me to come back in a couple of days and talk to manager. I did but he dropped me off to employee again who told me I would have to return the safe and repurchase which would make total delivery price $975 dollars. Ridiculous! Also didn’t get any paperwork from manufacturer or the power cord and was told to contact the manufacturer because they couldn’t find anything. Who would spend that much money to get a gun that sells for under $200 dollars. I’m out and never going back!
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January 2024 by Andrew Russo
Cool active wear and outdoor wear. I really like their camping supplies and gear too.
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January 2024 by Allen Miller
Always great prices and customer service.
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January 2024 by DeeDee Froeber
Bought my father a gift and got the wrong one. They would not return the unopened item with a receipt. We had to drive down from further away so our debit could be credited. When we came in the young man proceeded to argue and berate me until my husband stepped in and told him he will not speak to his wife or father in this manner, do the return and be done. We will never shop here again!
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January 2024 by Shane Shoultz
Customer service is definitely lacking at this store. Employees are not knowledgeable about what they are doing and lack complete leadership!!
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January 2024 by dihalal
Rang the bell at the fitting room 5 times, no one came, heard it overhead every time. Asked the clerk at the front. He called again, still no one came. Lost a sale.
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January 2024 by Bryan Conway
Customer service is terrible. They tell you they'll give you a call/email once your order is ready but never do. Then when you go in to check in on your order they act like you're a nuisance. This will be my last purchase here. Ever. Decided to give it 2 stars instead of 1 for the workers there that actually have good service, and their selection of firearms. I can understand them constantly being busy and understaffed, but I shouldn't have to feel like I'm annoying someone for simply doing their job, that's just weird.
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January 2024 by Jared Francis
Bad experiences everytime. Employees aren't knowledgeable about the positions they work and only know how to do what's on a computer screen. I recommend this store for people that also don't know what they're doing so that you don't test their mental power with simple questions
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January 2024 by Vicki Contreras
Always clean store, friendly service and helpful. Has good sales every so often.
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December 2023 by Jeff Mills
Great selection of guns, camping gear and fishing equipment. The prices are slightly higher but the quality makes it worth it.
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November 2023 by Jess
Stories Was very well Organized. Lots of things to look at. The restrooms were clean staff was friendly
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November 2023 by Heather Petet (Snow)
Store had nice wide isles and clean. The big but for the price tags were lacking, items were all mixed up and lines were long at every counter.
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October 2023 by Darrell Page
the Albany store doesn't have much for kayak supplies/accessories. I had to or a kayak cart. They had only a few life vests, none would be comfortable in a kayak seat and most XS/S/L. They don't have a large selection of kayaks either.
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October 2023 by Brock Bursey
Great place to find everything you need for all your outdoor adventures
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September 2023 by Dewayne Wyatt
Nice store, got $116. Boots for $25. Nice rain coat $45.great deals.
