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November 2023 by George Djuric
After speaking with nearly every recommended 4x4 outfitter in the Portland metro, I can safely say that Accessory Outfitters is without an equal (in every category)!Matthew Hanscom was the best advisor money can buy. From start to finish, his level of care and enthusiasm for the project matched my own. He coordinated everything with me, and offered invaluable expertise and know-how every step of the way.In addition to the perfect build they did on my Rav4, their consultative approach was truly educational and I came away with a ton of practical knowledge/wisdom. You can’t pay for this level of service and quality of work, it’s simply a result of their passion. The PNW is just plain lucky that Accessory Outfitters chose to set up shop here!
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November 2023 by George D.
After speaking with nearly every recommended 4x4 outfitter in the Portland metro, I can safely say that Accessory Outfitters is without an equal (in every category)!Matthew Hanscom was the best advisor money can buy. From start to finish, his level of care and enthusiasm for the project matched my own. He coordinated everything with me, and offered invaluable expertise and know-how every step of the way.In addition to the perfect build they did on my Rav4, their consultative approach was truly educational and I came away with a ton of practical knowledge/wisdom. You can't pay for this level of service and quality of work, it's simply a result of their passion. The PNW is just plain lucky that Accessory Outfitters chose to set up shop here!
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October 2023 by Sean Mcneill
In two phases over the last two years, I've used Accessory Outfitters to install several performance upgrades including 34" wheels, body mount relocation, ARB lockers, regear, ARB twin compressor, snorkel, sliders, washer relocation, suspension lift, Coastal front and rear aluminum bumpers, winch, fogs, work light, full skids, cross-over exhaust tuck, tailpipe relocation, power panel system and mount, and TSS sensor relocation. AO provided expert advice on a number of key decisions and are obviously enthusiasts in addition to capable mechanics and fabricators. Several items required in-house fabrication and I could not have been more pleased with the functional and aesthetic results. Other items required sending out for work and AO made sure to correct deficiencies through internal QA before incorporating into the vehicle. Communication was open, clear, and well documented without unpleasant surprises. I put a considerable amount of effort into locating a knowledgeable, trustworthy and capable garage and interviewed several before giving AO my business. I don't plan on using anyone else from here forward despite having to travel down from northern WA. Lastly, I enjoyed very much my all my interactions with the owner and staff involved. This review is written 6-months after latest installations with all components having now having been proof tested.
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October 2023 by James Smith
Awesome job guys!! The fifth wheel is perfect and the springs made it an awesome towing machine. Friendly service and kept me well informed through the process.
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September 2023 by Logan Church
Excellent customer service. Very communicative via email. Got me booked twice on short notice and got me in and out quickly. Highly recommend
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August 2023 by David Ames
I ordered the Goose Gear system for my Toyota 4Runner a few months ago and had it installed today and couldn’t be happier with the quality and service I received from this place. It’s been a great experience to work with them and I will be returning for several more upgrades in the near future. A shout out to Mathew who kept me updated on the progress and getting it scheduled to meet my schedule. Thanks guys I am a very happy customer.
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August 2023 by Ana jecv
i went in last minute to have a hitch receiver installed on my 04 honda pilot. they were really nice, they were busy but managed to squeeze me in. i had my own hitch and they were able to install that for me with wiring for a good price. will be returning
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August 2023 by James Woehrman
Jon and team are great! They communicate and build as promised which has certainly benefited our fleet.
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March 2023 by Justin Duyao
While the team at Accessory Outfitters was kind and their assistance in the shop was informative and thorough, they significantly overcharged me for their labor and far exceeded their quoted price. Of course, they were more than happy to make time to service my vehicle; but they misled me regarding how much I might expect to pay and arbitrarily added several hundred dollars on their invoice. When I confronted them about this, they were incredibly patronizing and dismissive. And even while one employee in the shop said "I could have been more forthcoming, you're right," they didn't offer to reduce the total cost of the invoice or honor their initial quoted price in any way. I highly recommend you look elsewhere for any accessories or services.
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March 2023 by Justin D.
While the team at Accessory Outfitters was kind and their assistance in the shop was informative and thorough, they significantly overcharged me for their labor and far exceeded their quoted price. Of course, they were more than happy to make time to service my vehicle; but they misled me regarding how much I might expect to pay and arbitrarily added several hundred dollars on their invoice. When I confronted them about this, they were incredibly patronizing and dismissive. And even while one employee in the shop said "I could have been more forthcoming, you're right," they didn't offer to reduce the total cost of the invoice or honor their initial quoted price in any way. I highly recommend you look elsewhere for any accessories or services.
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February 2023 by David Montgomery
Quality of work is outstanding! The owner stands behind his product and installation. Newly expanded showroom is fantastic. I only trust this team to work on my New Vehicles and trail rigs. Accessory Outfitters has worked on over a dozen of vehicles for me over the years. I highly recommend to anyone.
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February 2023 by Taylor Smirnoff
Excellent service, the guys there have unending patience for questions and true passion for what they do.Will be coming back for parts and service on my work truck and fun truck alike.
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November 2022 by Aenima
Im from Costa Rica and among my cars I have a Toyota Hilux 4x4 for which I needed some spares for my bedcover. I was traveling for vacation to Oregon so i was checking on the Web previously to the trip for some 4x4 shop near the location i was going to stay so maybe they could get the parts for me and then i will be able to pick them up while on the neighborhood. It happened that i ended up at AccesoryOutfitters and a guy named Patrick Whisler help me in a big way to get the spares, he even ordered for me and awaited for more than a month for me to reach their workshop. Patrick visited Costa Rica a few time back so we chat and exchange opinions on what to do in both locations. Im really thankful for the service provided and the advise Patrick gave me.Hope he liked the coffee i gave him in gratitud.Best service ever!!!
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November 2022 by Craig Cooper
I went in there with a stuck hood latch and their parking lot was full of trucks to be worked on.. They took time out to take care of me Right there . I would recommend this place to anyone. Kudos to Patrick and company .
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October 2022 by Bryan A.
My first time at the shop. Accessory Outfitters agreed to install my Dr. KDSS mod in my 2022 4Runner ORP with KDSS. This mod allows me to enable and disable KDSS with the push of a button. Installation appears to be clean and the mod functions exactly as I expected. I felt the labor charge was too high in my opinion, but the end result is worth it to me. Thanks to all involved, great job.
