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February 2024 by Audra El Vilaly
I had a fabulous experience being served by Girish Chummun, who was exceptionally friendly, respectful, and clear in his communication. His true concern about my family and our car rental experience was palpable; he absolutely went out of his way to ensure our needs were met and questions answered. He also took care to explain in lucid terms everything we needed to know about the process of renting a car via insurance due to ours being in the auto repair shop. I also witnessed him offering the same clarity and courtesy to other customers. I highly recommend Girish and would not hesitate to contact him in the future if I ever need a local rental car again. Hire more people like this one, please!
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February 2024 by Lee Butler
The employees are absolutely wonderful! I had the pleasure of being helped out by Girish and Cole and they made my experience a 10/10! Both were super heplful, very responsive and provided me with a phenomenal rental experience. Thank guys, you're the best!
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February 2024 by Juan carlos Vazquez
Good place
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November 2022 by A (Cole Train)
Great little place, a little hard to park but always prompt and has answers you need.
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October 2022 by Pankaj Jain
I had a pleasant experience using aloha enterprise location, employee were helpful too.
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September 2022 by Jose Diaz
The dude working there was awesome, place is only running which seems like only one employee at a time cleaning and checking cars out when I was there, either way service was great. Car was good too.
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September 2022 by Susan Danner
Good customer service. I just like the car I got.
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July 2022 by Syed M Wasim
Our car was involved in an accident, and the other insurance company authorized this location for a rental while we negotiated repairs. Received excellent service from Nick and the other agents. They answered all our questions and were friendly, courteous, and very attentive to our needs. Will definitely return to them for our rental needs in the future.
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July 2022 by Vlad M
Great people, always following up with you on your next day of renting. Rented at this particular location four times. Had 100% satisfaction each time.
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April 2022 by Bradley VanVoorhis
Nice representative at counter. Very swift service. Under 10 min.
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March 2022 by Allison Craig
I’ve rented cars from Enterprise in the past (not at this location) the experience has not always been pleasant or smooth.UNTIL I met Lexi and Nick at Aloha Enterprise. There two are the best to deal with !They will have all of my business and future referrals for friends, family and anyone else who will listen. Thanks a million you two!!Keep up the great work!!Satisfied customer,Allison C
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February 2022 by John Trammell
I was involved in an accident and the person at fault's insurance sent me here to pick up a rental while my car was in the shop. It ended up taking over a month. Lexi and the staff at this office went out of their way to be accommodating and friendly during stressful time. Any time I had to speak with them or interact with them in the office I walked away feeling happy. I returned the rental car today and there was zero hassle. Super easy and the most pleasant experience I could ask for.
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February 2022 by T L
My car was having mechanical issues in the middle of my work week, so I quickly reserved a rental online and was contacting Uber to drop me off. Lexi had amazing customer service skills and was very caring and sincere. She got me into a nice Toyota Corolla And I was out of there 5-10 mins after my appt time to pick up the rental. She noticed I had an out of state ID, so she reached out to me to make sure I was aware of what paperwork to bring for my proof of residency. She made my experience so pleasant, I was trying to rent another car thru enterprise at another location since this one is not open on weekends. That experience was not as nice, wishing I was able to wait until Monday to rent from Lexi again. When I returned the Toyota, the young gentleman whom I did the inspection with was very nice. He even complimented that I brought the car back cleaner than I got it. He instantly refunded my $200 deposit, and it was in my bank account the next day. 10/10 would recommend this location for you car rental needs.
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January 2022 by Badam Ramesh
I had called 8 minutes before the store closed to pick a car. It was a very urgent situation. My GPS was showing 15 minutes to reach the Enterprise location. Store Manager is an excellent person. She understood my problem and she had waited for me for almost 15 minutes even after the store closure. She is very good at customer service. I appreciate Enterprise Rent-A-Car for the excellent service!!!
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January 2022 by Chloe A.
My husband and I wanted to credit Lexi (the branch manager), Nicholas (the man who helped us check our vehicle out) and Josh. We received a free upgrade (GMC Acadia) which worked out perfectly for our long drive to CA. We noticed a few things that managed to slip through the inspection cracks (needed new wiper blades) but upon calling Lexi she immediately made it right and refunded us for wiper blades when we returned the car. The staff were very friendly and courteous which is important to us as renting a car for a long trip you want to make sure you (and your safety) are being taken into consideration. Will definitely be coming to this location for future car rentals as well as recommending this location to our coworkers.
