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April 2023 by Andrew Lindsey
Good selection, meh prices, meh customer service. As mentioned in another review, the salesmen are not very helpful from a technical perspective and are basically there to place your order. So if they put the wrong sized item on the quote and you sign for it, you're on the hook. So remember, DOUBLE CHECK YOUR DIMENSIONS on the quote. If you know what you want and are technically watchful, you should be fine.
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December 2022 by Ron Bizieff
We use Parr lumber all the time, we had some window screens that were not working great, the sent out Dan Paredes from the Aloha office fixed everything and now we are even more happy and bugs stay out. Thanks DAN
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December 2022 by Amy Starke
We had a basement kitchenette put in -- cabinets, countertop/backsplash, sink and faucet. It took a few months to get everything done, probably because of supply-chain issues. The communication between Parr Lumber and the countertop subcontractor could have been better. I'm happy with the final result and thought the pricing was fair.
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December 2022 by thomas eckerman
Nice and easy place to deliver to.
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December 2022 by Oleg D.
Good place
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December 2021 by Chris Preti
The worst customer service experience I've ever had. We went here in May to order some windows for our home. The person we worked with was very nice, but was ultimately a nightmare.We had to call / email several times to get him the measurements for our windows, finally ended up emailing them to him (very clearly marking tall vs. wide dimensions). He sent us a quote which I accepted, and then when the windows arrived, the windows were the wrong dimensions (had mixed up height vs length).When I went to them to discuss, they said that because I had signed for the quote, it was my fault, and the only thing they could do was refund me, or get me the windows at cost (an additional cost of 1/2 the original cost, which was substantial).Here's the thing; these are supposed to be experts... why wouldn't he know what tall means, and why wouldn't they double-check the dimensions were in the right orientation (again, we gave them the dimensions in the correct orientation, they screwed it up... if they can't get that right...).I will never work with Parr again.
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December 2021 by Michael Faulkner
I would not recommend ordering windows from Parr. The service was beyond terrible. nothing arrives as it is communicated and requires lots of chasing to figure out what is going on as everything is delayed beyond reasonable timeframes. Over half of my windows failed after install. Parr did nothing to resolve this. I ended up having to coordinate multiple trips with the manufacturer directly to resolve issues that should have been handled by Parr as the supplier.
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December 2021 by Rajvir S.
Unloading start at 5am. Unloading is very fast. Pull up at the stop sign check in on CB on ch.10.
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December 2020 by Alexis de Lucca
We went to the windows and doors show-room to look at options for our remodel project. While the space itself was nice enough with a good assortment of window and doors on display, we were very disappointed with the customer service. We drove 30 minutes out to this location to have someone guide us through our options (brand, material, colors, hardware etc) so we could place an order. Unfortunately we got very minimal guidance and were essentially handed the catalogs and told to look through them and call in with our order. I didn't drive all the way to the showroom to get brochures that are available online. We will be ordering our windows elsewhere.
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December 2020 by Gene Bouche
Great place to unload at. In-and-out no problems.
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December 2020 by Robert Caffrey
The people, prices and community.
