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October 2023 by Ardith Lupton
Great experience. Our car broke down enroute to Seattle and they took great care of us. They went above and beyond transporting us to a hotel and really checked out the car well to be sure we arrived safely to our destination. They made recommendations of other items in need of attention on the car and we agreed to get it all done and we arrived without incident safely home to Seattle.
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July 2023 by Gabe lenzycki
Avoid at all cost $$$ this place will lie to you and do their best to take advantage of you. They serviced my wife’s vehicle one time, and over charged her to the maximum. Because she didn’t know any better. We will not be bringing any cars back here. I urge you to do the same.
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July 2023 by collin olson day
friendly and helpful staff who are always in contact. They got my car fixed quickly, and they operate a complementary shuttle service that got me to work while they had my car. Great people!
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July 2023 by Danialle Beltran
Awesome place. So nice and helpful and definitely went out of thier way to accommodate us. We are from Texas and had already gone to 3 different shops before and they are the ones who came to the rescue. Definitely go here for any and all automotive problems. So honest and reliable. Thank you so much.Service: General repairs & maintenance
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July 2023 by Jacob Kovalenko
My car broke down and my car part was ordered, my car was fixed, and it was back on the road within 4 hours. The staff were very helpful and friendly. Definitely would recommend.
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June 2023 by Dennis “Denny” Glover
Great place for auto repair. Very knowledgeable mechanics and fantastic customer service. Repair on our Subaru done promptly and all work done as promised. Estimated costs were reasonable and no surprises when the job was done.
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May 2023 by Miguel Khoury
Casey, Michael and the rest of the team were amazing. I had a cracked radiator while I was traveling from Seattle and on a Friday afternoon, they were able to source the parts and repair it on the same day. Excellent work and great communication. Highly recommended.
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May 2023 by Liz Sylvester
Been using these guys for car service since we moved to the valley, and they've always been thorough, personable and professional. They haven't tried to sell me on un-needed services and I'm always greeted with a smile and treated with respect. Great shop!Services: Transmission
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May 2023 by Tom Lamoree
We have been taking our cars to Ashland Automotive for 8 years because we want them to run forever. The shop is spotless, the estimates are accurate, and the employees are paid a living wage.Services: Air & cabin filter replacement
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May 2023 by Alejandro D.
The fixed my car when the dealership TC in Ashland couldn't find the problem plus charges for just looking. Ashland automotive was so helpful and my car is so happy now after many tries with other mechanics. Thank you guys
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April 2023 by EC M
My experience with Ashland automotive has been mixed at best. They are very personable but I would rather have them be surly and thorough, rather than nice. It took three trips and drop offs of my truck a number of times for these guys to get it right. Enough is enough I am done throwing money at these guys. They charge very high prices for what I consider less than stellar results.
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March 2023 by Laura F.
We were driving south on I5 when the oil light illuminated on our Audi Q5. After researching Audi authorized repair locations, we took the car to Ashland Automotive. It was the best service and they accommodated us in an efficient and quick manner. We highly recommend them.
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November 2022 by Wendy Newman
The staff in the office are very polite and professional. But I can't recommend this business. I had a timing belt replaced and the front crankshaft seal was replaced as well. It failed after 300 miles. They did not honor the warranty because I sold the car. Unfortunately, I sold it to a friend who will have to eat the cost of the repair, not to mention the inconvenience of having it towed and dealing with all of it.After speaking with Matt, the service manager, it turned out there was a misunderstanding about the warranty. They honored it and replaced an additional seal at no charge. I'm very happy with the resolution.
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October 2022 by dennish0924
My A/C compressor blew out. Zach immediately responded to my Yelp request for quote. Michael worked to fit my urgent repair into their busy schedule and got me back on the road in less than 24 hours. He clearly and skillfully explained every step of the repair with professionalism you find in the big nationwide shops. In all, one of the best experiences I've had with car repair.Service: Auto A/C replacement
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October 2022 by Nat F.
Living with twisty mountain roads and old cars you need a reliable service center. This shop has helped us out so many times! So many small extras from the drop off service to the sparkling water. Also they are just very nice, and call you back so promptly. I always feel good about the work they do.
