Bill's Glass and Windshields in Ashland is highly regarded for its knowledgeable and friendly staff, both in the office and among the technicians. Customers appreciate the outstanding customer service, noting the team's responsiveness and helpfulness. Many reviews highlight the quick turnaround for windshield repairs, with some customers experiencing service in record time, even without an appointment. The business has been recommended by insurance companies and has a welcoming waiting area for customers. One reviewer mentioned a previous concern with the customer intake process, but after discussing the issue with the owner, they felt reassured by the commitment to improvement. This positive interaction restored their faith in local business. Overall, Bill's Glass excels in providing superb service, effectively addressing urgent repairs, and ensuring high-quality results. Reviewers express satisfaction with repairs, often noting that damage was barely visible after the service. With many customers expressing their intent to return, Bill's Glass and Windshields stands out as a reliable choice for auto glass needs in Ashland.
Great customer service as well as prompt in completing my order
December 2023
Technicians are very knowledgeable and friendly... the office staff is friendly and knowledgeable as well. Definitely recommend Bill's glass to a friend..
November 2023
Outstanding customer service. Very responsive and helpful. Once appointment was schedule, windshield was replaced in record time.
