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August 2025 by Laura Lacher
I put in an online order for tiles. About 10 minutes after placing the order I received a phone call from Hakatai. They made some suggestions regarding my order to minimize shipping costs and still get me what I wanted! How fabulous! I will gladly support this Native and Women owned business! That is A+ customer service!
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February 2025 by SILVIA GRISELDA H BUONGIORNE
Received some gorgeous tiles from Hakatai! Now I can complete my mosaic project. They were carefully packaged and made the long trip to Alaska unscathed. Great communication and CS. Highly recommend.
Section note review $20 discount on next order. THANKS!
Silvia
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January 2025 by Robin Lawson
Great communication and product arrived as anticipated. Looked even better in person!
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November 2024 by Brenda Funk-Danielson
I needed to repair a shower with tiles we ordered from Hakatai over 10 years ago. I sent photos and they helped me find the exact match . Samples were shipped quickly! Great customer service, beautiful tiles.
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August 2024 by Diane Fannan
Order was delivered promptly with no issues.
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July 2024 by Deb Driscoll
Christina was super helpful and friendly!! She knew exactly what we needed!! Hakatai rocks!!
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February 2024 by Tamara Fields
This tile store is amazing and carries an array of beautiful tiles. Christina is very helpful and knowledgable. Her generosity has made art auction projects to raise money for non profits possible! Thanks Christina at Hakatai!
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November 2023 by Steve Mayman
I have used Hakatai tile for years (decades?) and it has been my go-to for both quality and value. They simply make a great product. But although I have always loved the tile, I wanted to share a great experience I just had with the company's customer support.We ordered White/Alabaster blend tile for several projects about three years ago. We installed most of the tile when it was received, but put a box-and-a-half aside for project that was delayed until recently. When we opened the last box of tile we found that it was all Alabaster instead of the blend expected. When I called the company, not only did they happily replace the tile free of charge, but they even replaced the half-box that was correct so the dye lots would match. This is truly above-and-beyond customer service!Thank you so much Hakatai! You're the best!
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March 2019 by Kara Reuter
HAKATAI REVIEWI had a vision of a backsplash for my kitchen remodel, going from dark gray up to white with a subtle ombre effect. Searching online, I found Hakatai offered custom gradient mosaic tiles.Even though mine is a relatively small project, Christina worked with me closely via email over several weeks to get the design just right. They made and shipped a sample that I used to pick out countertops. Then when I was ready, Christina helped me order just what I needed.To make it even better, the prices are reasonable, especially for something so custom. The tiles were very well packed and arrived in great shape just as I envisioned. They even included a bag of loose tiles in my color palette to set aside in case I needed them.I can’t wait to see this come together in my brand new kitchen. I’ll share photos when it’s all done. Thank you, Christina! Thank you, Hakatai!
