Astoria Mini Storage is a well-regarded facility with friendly and helpful staff. Customers appreciate the attentive service, especially during move-in, and feel secure knowing that the exterior roll-up door is open only while they are present. The staff emphasizes the importance of signing in and out at the office to enhance security. The storage units are located close to the water, and customers are advised not to store food or items that might attract rats or mice. Those who have rented units report no issues with pests after several months. Overall, the experience is positive, with most customers satisfied and confident in the security and cleanliness of the storage facility. The only negative feedback comes from individuals who did not pay their bills, but the reviews from paying customers highlight a pleasant and secure storage environment at Astoria Mini Storage.
Everyone is very nice and helpful. The bad reviews must be from people who didn't pay their bill because I've had nothing but a pleasant experience.
September 2024
I was lucky to get a unit because it usually full being in Astoria, extremely friendly staff. Triple locked security now. I have had unit for a few months, no signs of mice or rats!
January 2023
Problem worked out and finally received my months refund back. 1/18/23This is an update to my previous review.
