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December 2023 by Donna A.
My low tire pressure light came on and I stopped to have it checked. I was told to pull next to a truck but apparently I didn't follow instructions and pulled in on the wrong side of the truck. I was berated. When I apologized and said I would move. I was told I was already there. I am no longer a Les Schwab customer.
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December 2023 by Alexa Hawkins
Amazing prices for all season tires. They give good recommendations that fit your spending budget.
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November 2023 by Blaine Gilmore
Had multiple people tell me to stay away from dels but I figured I would support the hometown tire shop, bad idea. Bought a set of tires and the front tires were installed on the truck not balanced making for a terrible vibration and damage to other parts on the truck. Brought truck back in and after waiting another two hours I asked for a refund on the balancing and was told I was being done a favor for not being charged for the repair. Never getting my business ever again.
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November 2023 by celeste Barnes
If I could put a zero I would. I got a tire replaced and 1 week later I conveniently got a flat on the same tire that was replaced. When I called them they told me there was nothing they could do, couldn't "put air in it" and drive 30 min to their shop. It is completely flat. And they said because it could be my fault they couldnt help. Absolutly ridiculous.
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September 2023 by Carly Madison
They were very helpful and patient over the phone. Answered all my questions and gave me great advice. Thank you!
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September 2023 by Rachael
They never let me down. In fact, they always give above average customer service and advise, and never with a sense of sales obligation. Quality work, reliable service and more than reasonable prices. I highly recommend any Point S, but especially happy to have the very best at home.
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September 2023 by Christopher Kooman
In July we were on holidays in Washington and Oregon with our family. We got a small nail in the side wall of our rear tire. Stopped at Les Schwab and Costco - both wanted over $1000 for a new set of tires (we just had new tires put on in February) as they couldn’t fix it, or replace just a single tire. Del’s took a look, gave a quote for $600, and when we returned to pick it up, they said that they could indeed fix it. Cost $20. Tire has had 4000 miles put on since, works beautifully. We are thankful for honest, reliable, efficient service. Much appreciated!!
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September 2023 by Clinton Padgett
I have been told for years that people who work here are idiots and I did not listen and now I am paying the price. So story time I bought new tires for my all wheel drive car 5000 Mrs pass it get a screw in my tire take it ask for it to be fixed under warranty and have them other warranty work done a.k.a. rotate the tires. The rotation does not happen 9000 mile tires fall part and they tell me sorry sir your tires were not rotate we can't warranty them. Another story around 10 year ago when i was a young lad I bought some cheap tires for my truck from them. 900 miles later the tires is falling part I dont really care because I paid close to nothing for them but at this point they are completely smooth the guy working here dear good why are you still driving with these on your truck well you guys put them on less then 1000 mile ago. Guy working here goes. To back comes back hey we are running special 300 dollars for new set of tires
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September 2023 by Robert McConnell
Service and integrity are priceless. We may never remember what you said. But we will always remember the way you made us feel.. this shop failed in every aspect of service. I brought my wife's car in because it wobbled at speed and pull to the left. After their inspection, they recommended two new tires and reballancing with an alignment. I agreed. After the service the car was worse than when I brought it in initially. They assured me there work was good. Apon re-inspection, they said I had a bent rim, and needed to pay 300 dollars for a replacement used rim to match the 3 others. I said OK. The rim took weeks to arrive and was un usable. I then insisted on refund for the rim and that was almost an act of congress to make happen. I then took the car to different tire shop and they discovered that car had 3 bent rims 2 wrong size tires and the alignment was still off. So after replacing all 4 tires and wheels and re aligning the car its perfect. Now the worst part of this entire situation is the manager of point s in Astoria is man named barney. When I told barney about this, he says sorry about my luck and offered nothing else. I asked him his crew were ASE certified and replied "no none of them are". He hires anyone. Now that means he is letting Un qualified people work on our vehicles. That does not sit well with me at all. Most of all his cavalier attitude toward service and most importantly safety is very alarming. Please consider other choices when choosing your tire service.
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July 2023 by Steven Lane
Out to the coast with my mom and blew a tire. Had to throw spare on and find the nearest tire shop. Point S was the first to come up so headed on over up and down the hills of Astoria. Only one person in front. They had two tires in stock and we bought them. Lucky us !! Everyone Seems nice here. Thank for the quick repair and decent price.
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July 2023 by Andrew Bensch
We were visiting Astoria and got a nail in our tire. The guys at Del's OK were super friendly and got us on our way within an hour. Would definitely recommend.
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June 2023 by John K.
Great prices for most shops. But have had multiple things gone missing in my vehicle. Also paid over $500 to get my breaks done for them to not bleed my breaks at all. Left $500 less in my pocket and a truck with air for breaks won't come anymore since there warranty's mean nothing.
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May 2023 by jayson merrill
Stopped by to have a tire looked at, that had a slow leak. I was in and out in less then 20mins and the price was great at $20.00. Clean waiting area, friendly and helpful stuff.
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May 2023 by Bob M.
Is stopped into buy a tire for my Kayak trailer. I was told to get the tire somewhere else because it was a special order and bring it to them and they would mount it for $11.00. I came back with the tire and they changed their price to $46.25 to mount the tire being more than I paid for the tire. I told them they quoted me a price of $11.00 last week to mount the tire. He didn't care about the price they quoted me me and said I saved money buying the tire somewhere else and this was going to be the price. I went to Les Schwab and they mounted the tire for $9.99. He made it clear that he didn't care if he wasted my time. I will never buy tires from them again or have them do any work on my vehicles.
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April 2023 by Leighanna clem
Im From Out of Town had an Emergency ( Cheapest Tires in Astoria ) Yes I called around, but even better they got me out with a patch but had needed tores this place is Reasonably Priced and the most kind professionals I met Thanks-The Oregonian
