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March 2024 by Maple Canyon Outdoors
$450 to file my taxes. I almost thought the guy was joking, but no, literally had to pay $450 to file my taxes and you don't find out how much it costs until the end. Not the workers fault, he's just paid to be there, but this business is a scam, they are just out to take your money. Go literally anywhere else
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March 2024 by Kim Irvin
Chris has done our taxes for over 5 years and we've always had a good experience with him.
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February 2024 by MaYa LyNn
The tax preparers and reception we're all very friendly and welcoming. H and R Block has been there for years now in filing my taxes. And I know I can count on them to help me with IRS if they we're to send me any type of letter. Honestly, I consider them to be a sense of financial security to utilize throughout my years. Thank you again, H and R Block for all my Tax preparing needs!
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February 2024 by Cassy Lokan
Fast, friendly, efficient
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February 2024 by Karol Rawlings
Last year, after having several years of tax prep done here, we picked them up and were shocked at the amount we owed! The fee had increased $200 without any notification or explanation. My husband retired last September and we are now on a fixed income, but even if he was still working we wouldn't go back.
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April 2023 by Dannie
Went to H&R for a pre scheduled appointment, they had no idea I was supposed to be there @ 3.The lady was nice enough to ask, so would you like to make an appointment?Yea ... no.. no I wouldn't....
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April 2023 by W.L. Dawson
Last year my tax preparation cost $75 for a simple return. This year I was shocked to learn it would cost $265. No explanation given, it was a simple return, I would have done it myself, but didn't know in time. I won't go back next year and will do my own going forward.
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April 2023 by Lisa H.
Had the worst experience with Chris H. We were treated rudely and he would not give us five minutes to explain why the cost of our tax preparation went up $160 from last year. He told us to go some place else. It is disturbing that someone/anyone who operates a business can get away with such disrespect. Never again.
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March 2023 by Justin Kern
Always received the maximum refund possible. Taxes are completed quickly and filed same day. Appointment only takes about 10 minutes to complete.
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March 2023 by SaberSeer
Don't use the online appointment setter. At any location. Also they will wait a day before your appointment to call you and tell you they don't have anyone for your appointment. We will be moving on from any h&r block
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February 2023 by Kelly Knudsen
Extremely professsional, patient and friendly service. Reasonable cost and I will be back. Thank you!
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May 2022 by Jonathan C.
STAY AWAY! STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!! I would give this place a negative star review if I could. Took my tax papers to them way ahead of schedule. They told me that it should be ready in time. They then lost my papers and I had to scramble to find replacement documents. They never did find my sensitive documents. They then called my wife saying the tax return is ready to pick up ON APRIL 15 WHILE WE ARE AT WORK! They said they would file an extension for us since the return would be late. I go and try to call the next business day and their business listing says the place is closed. I keep trying to call for several weeks not knowing their new hours only to find that there is no one there to answer a phone. After finally getting a hold of someone I find out that they never filed an extension because it was prepared "on time" just not at a time that was convenient for me to file them. They do NOT have clear business hours after 3/15 and they should be able to take calls regardless of day of the week right after tax season. They then blamed me for not filing on time and wanted ME to pay for THEIR MISTAKE of having a late filing because I didn't pick up on time even though I COULD NOT PHYSICALLY MAKE IT TO THEM BECAUSE I WAS AT WORK! Very unprofessional in how they're handling this. Never gonna use them again. I have heard around I am not the only one who's had bad experiences with this branch. So stay away! Who knows where your papers go when you "drop off"
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April 2022 by brian scott
Eric was great and easy too understand. A good experience.But he is a Cheesehead! Ha!
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April 2022 by D H
Yeah so they left of income sections to show a lower liability. So based of my estimates doing it myself it paid off to use them but you can’t view the full filing until you pay then u paid found this error and their due amount was off by thousands of dollars.Also drop off approve blind method was meaningless because I had to take time off to come approve in person.My filers name was Sam (in case you get him) and he won’t answer your questions will rush to get ur ID copies before tax docs so he can just move on to the next, and I don’t know what he did if anything beyond the standard deduction.If you have complex taxes I wouldn’t trust it in their hands. If you have simple taxes do it yourself because they won’t do any extra effort stuff
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April 2022 by desaree muller
HORRIBLE. Absolutely horrible. I only have 1 star because I had to but I would gladly give this location a -10. Not responsive. Very unhelpful. Gave them all of my documents and they told me I'd be receiving a call in about a week. Well 2 months later and 3 days away from the tax deadline the only response I've received is, "We'll take your number and have someone call you back." Throw the whole office away.
