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December 2023 by Dave Kadow
Had to buy parts out of town. They did have it in stock.
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October 2023 by None Ya
Screw Napa especially this one out here. Let’s see, for the most part terrible customer service, the app doesn’t work the site sucks then there’s hidden charges and a lack of customer support on finding where these extra charges are coming from. Don’t count on Napa and if you do. You’re a sucker
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September 2023 by Linda Arbuckle
Spendy but helpful and had part on site.
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July 2023 by Kelly Bennett
The young man that helped me at the register was truly helpful, as well as kind
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June 2023 by Charlie Kent
I had a u-joint fail while on vacation. They had the part I needed in-stock and the tools I needed to fix it.
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March 2023 by Ben
Spent an exceedingly costly $350 on a battery for my car and motorcycle. Turns out you have to buy it ONLINE and then pickup in store to get 20% off so these folks ripped me out of $70 and I have spent hours circling through the napa customer folks getting nowhere trying to get a refund.Why do promotions not match?Why do they frustrate their customers with confusing discounts/promotions that don't work or cross between web and physical stores??Does every customer of theirs that does not follow this weird exact procedure of standing in the store and buying online on their phone before 'picking up' have to whine to mgmt to get a discount credited??Edit 1 - let it be known the staff there are exceedingly helpful and this review is critical of process and administration ONLY. thanks have a great day!
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March 2023 by David Yell
I love Napa auto parts they always have the parts I need.
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February 2023 by Janelle Hansen (Janesays)
Good customer service. Usually get the right part.
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December 2022 by Will
Had what I needed, but high prices.$62 for two wipers for my Dodge pickup.
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November 2022 by Rubyred R
Very helpful staff. Will help you install your windshield wipers. I really appreciated that service.
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November 2022 by Elizabeth Sheppard
Amazing! Amazing! Amazing! I can't say it enough. Absolutely amazing people working here. They are truly truly great. Very friendly.
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August 2022 by Pete Smith
Howard was our know all napa expert. He is aware of all the products in store and those the company sells online. Great guy. Thx napa!
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June 2022 by Don Roessler
Always very helpful since I'm not very automotive savvy. We were in and out quickly and they had what we needed and solved my issues.
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June 2022 by Tyler R.
Good customer service and helpful employees. I always go to this Napa
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June 2022 by Bruce Faling
Friendly knowledgeable staff. Very helpful.
