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December 2023 by RL Raymundo
Guy at the counter was rude from the moment I walked in, and they flat out refused to honor my free month of storage included with my rental truck, maybe hire someone else to deal with customers?
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October 2023 by Ian Symmonds
Keep getting phantom e alerts that make it impossible to end up picking up the rental that they are more than happy to reserve for you 2 weeks prior and never mention anything about an e alert at that time so you don't make any secondary plans for a very important, time sensitive ordeal, instead left standing outside Uhaul in the rain on a Sunday. Thanks Uhaul. BTW an organic Oregon based company
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September 2023 by Rachael
Both associates at the Hamburg location were extremely helpful. I was extremely happy with the service I received there. I will remain a loyal customer at their shop.
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September 2023 by Chris Klahn
Excellent vehicle turn-in experience here. Good location in Astoria.
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September 2023 by Donald Johnson
Courteous, knowledgeable employees and excellent equipment!
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June 2023 by Robyn Meyers
I'm getting ready to move out of state and needed some supplies...the UHaul dealership here in my town had everything that I went there to get!!! Very polite and nice staff!!! R. Meyers
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March 2023 by Forrest Desper
Not so friendly. They say they have problems with people braking into storage lockers.
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June 2022 by chelsae smith
Be aware of over charges, make sure your truck is clean or at least have them acknowledge the truck is dirty and has food from previous renter under the seats before leaving. If there's not a full tank beware... Beware of mileage... Make sure you don't get a bunch of extra charges after you leave the store. They also do not like to have to follow their "guarantee" policy ($50 guarantee was given a v8 instead of a V6 (gas is insane)) ... This is a borderline fraudulent operation. Just go to warrenton or Gearhart is what I was told by customer service. I've been busy and they just made everything more of a hassle. Just be aware! Don't be too trusting like me...
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February 2022 by Brooke Estey
I called in advance to make sure i could pick it up the night before they said online check in and of course, it's all ready for you . I stop on my way to get uhaul, absolute disaster. They are in a hold but you have to go up the street to the car wash to get service in order to check in. Then ni keys were left and they charged my card already as i sit in my car all night until they open at 9am so i can get the key. NICE
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June 2021 by Rhiannon Nickerson
I rented a Van to move furniture and my clerk was friendly and quite helpful. Thank you for helping me choose the right equipment and for quickly processing the paperwork.
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June 2021 by Makara Rene
-1000/10 experience. I’ll be contacting the Better Business Bureau. That’s all you need to know.
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June 2021 by abe smalley
Same as every other uhaul
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June 2021 by Patrick Reed
Very friendly staff
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May 2021 by Tommy Kelley
Lots of moving equipment
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February 2020 by Jo Creyf
Simple process to quickly check out a van.Friendly and helpful staff.A bit pricey compared to others because of zero miles included in the base price but acceptable, I guess, for short distances.