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March 2024 by Thorn Savage
A 100 dollar part at this kw is 60 dollars at fleetpride the same part. I would never trust them for good prices
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March 2024 by Stacy Ogilvie
April 2022 we bought a lawn tractor from Pape' in Aurora. We had a very good experience with that purchase. Feb. 2024 we wanted to get the deck leveled, blades sharpened and a tire fixed. We brought back to Pape' as we had such a good experience with our purchase. When we picked up our mower we were charged for a Winter Service which included an oil change. We specifically stated we did not need an oil change since we did it at 110 hr (now at 130) and had the oil filter labeled with date VERY clearly. We were also told that they could not remember which tire needed repair so they filled them all with air, REALLY? We could just take it in ourselves was the next comment from the desk attendant. Now this is wrong...1. Desk attendant did not offer a discount or management assist.2. Emailed the manager asking for a reimbursement of work done that was specifically not requested as well as work not performed that was not done.3. No return call or email for 4 business days. We called and had to leave a message for him referencing our email.4. Returned message via TEXT the next business day. When we called him again he hadn't seen our email (indicated it must of went to Spam!). Set an appointment to visit him face to face.5. In the end the manager gave us NO concession/reimbursement for the service issues. His offer; come pick up our mower and go get the tire fixed.We would not want our mower to be in their possession again. They have now lost a customer and we certainly are letting others know of our ZERO satisfaction with the ZERO customer service.
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January 2024 by PAULA Hagfors
Had what we were looking for at a good price. Good service too
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December 2023 by Ron Annen
Like a kid in a candy store!
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June 2023 by steve Baker
Great service and friendly staff
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June 2023 by Chandler Reeves
A place that works on and sale and lease , kenworth trucks , John deer tractors of all sorts , hysters and more. They do good work on our trucks.
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May 2023 by Jared Rallison
Casey was excellent to help me find the perfect tractor for my vineyard. We put together a perfect package and helped with financing. Go see Casey for your next tractor or implements needs!
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February 2023 by j frost
Very professional to work with, and they normally have what I need in stock and highly recommend this place
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October 2022 by Jesse Moody
If you like John Deere this is the place
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August 2022 by Julio G
Kayla and the boys were super. I got unloaded on a Saturday. Thank you guys!!!
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July 2022 by Scott Cunningham
I spoke with Harold Peterson on the phone about John Deere zero turn mower. He was very polite and informative. He gave good advice regarding mower. He has was recommended by my parents after they had a very good experience with him.
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July 2022 by Travis Silver
We bought a new John Deere Gator for our property. We had it built by Pape’ to our needed specs. Be aware that because of supply chain issues it can take quite a few months to get your large order but they do they’re best to get it to you asap. We purchase multiple items from them yearly and will continue to do so!
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July 2022 by Kelly S.
Went to John deere today walked in to the service counter employee was messing with some papers .I waited for a while he didn't acknowledge me say just a minute someone will be with you nope as far as he was concerned I wasn't even there and then just when I thought he was going to say something he picked up the phone and started making a call. He obviously doesn't like his job it takes a friendly personality to work customer service he does not have it he's been less than friendly everytime I've been in there I won't make this mistake again. Worst customer service.
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May 2022 by Tammy Fancher
Great Staff!I was able to geta New 4' Brush Hog for$1,300!Then, needed upper arm for PTO & they had it In Stock!!
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April 2022 by Nick Giesch
Good people and good service.