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December 2023 by Gen Humble
Excellent customer service. Xoxoxoxo
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October 2022 by Meaghan Rene Coval
friendly staff. fresh food and excellent customer service!
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March 2022 by Bob D.
They have a really sweet pharmacist lady here, but after 2 other pharmacies shut their doors in Baker City, this pharmacy stopped answering calls, shut down the drive through and took more than a few months to hire more staff, and this pharmacy has never recovered. We personally called and begged Savon corporate to hire and get this under control, but they obviously did not hire enough and their lack of organization has absolutely killed their ability to be useful and effective. Now they lose prescriptions and can't seem to follow through on anything and I still get an answer machine or mailbox full message 9 out of 10 calls. For the longest time, if you hit the option "for rut aid customers" someone would pick up, because apparently they are more important than regular customers, but that no longer makes a difference. While the main pharmacist is a very nice lady, the other lady that works there routinely takes out her frustrations on customers like me. I would love to have the drive through back, but we reached our limit on failures and lost prescriptions so we're driving an extra 20 minutes to Walmart in La Grande from now on. They answer their phone, and all of them are kind and courteous, not just the pharmacist. We hated to go, cause we really liked the pharmacist here, but we just can't keep working through all the mistakes anymore. Corporate obvious doesn't care and did not realize that nearly tripling the customer base that quickly requires a different management framework than existed there before. To this day it's still obvious these folks are stressed out and overworked and Savon just doesn't give a rip about them. Savon is showing that all they want to do is continue to soak the current situation until the increased profits dry up and to heck with their workers.
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December 2021 by Sharon Emerick
They don't answer there phones
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December 2021 by Stephanie Hudson
I understand there is a pharmacy emergency in our area. It's unacceptable to not allow people a way to contact pharmacy. On phone for days just pushing redial and waiting for an answer. For 4 weeks, twice a week, from open to closing. Finally got an answer, then a quick push of a number. The phone was put down, I could hear everything. They intentionally picked up phone and tried to hang up. Then left the phone off the hook. Not acceptable. Want to talk to someone in store? Plan on a 1-2 hour wait just to be told prescriptions called in 5 days ago are not available even though you get a message saying it's ready. People, like me, need our breathing medicine to stay alive and can't wait down the dog food isle that long without sitting. Unacceptable and should be against the law. Our life saving medication is being held hostage.
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December 2021 by Huckle Berry
Nice people. The line was not bad
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March 2021 by Prasad Kumbhar
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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July 2020 by Linda Evans Wentworth
This morning there were 2 big dirty black things laying on packages of meat. I asked an employee walking by what they were. He picked it up..explained that they are corner bumpers that go on the floor..that after they cleaned last night they didnt put them back. He put it back on the food and walked away. I took pictures. I asked for a manager when I was checking out. I showed her the pictures. She rolled her eyes and walked away..hopefully to deal with the issue. I have shopped at Albertsons for 40 years. NEVER AGAIN.
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December 2019 by Stacie Grove
Awesome employees
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December 2019 by Elia Deleon
Albertson's es una tienda de comida de calidad donde se encuentra los productos frescos .
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December 2018 by Chris Baker
I absolutely love this store!
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February 2018 by John Murray
I shop there morning for a local restaurant and love this store. The people are friendly say “hi†to me everyday. Getting to know them by name and they call me by name is great. Produce is fresh there is everything we by local there. They get you what you need if it isn't on the shelf. Thank you for all your help.
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January 2017 by Lynndee Titus Hollinger
Very clean and well stocked. A little confusing the way the store is set up. Kind of hard to find things until you get used to the layout !
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December 2016 by Corey Roach
I like how it looks and all, but a lot of the food we bought there was expired. Also the deli chicken looked super gross. Beef looked alright tho
