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October 2024 by Mark Robbins
Great experience with their team. We broke down on the interstate and had our rig towed in at 10PM on a Friday night. They went to work finding the parts on Saturday morning and had us back on the road my around lunchtime on Monday. Even came in as a little less expensive than I expected. Thank you!!
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September 2024 by Bosko Tanackovic
Don't know where to start, but let's just say that the job in the pictures was $1260. Known issues on the Volvo models are PPV valve blowing the top of the valve open and releasing all of the air from the system. Now, there are a few easy ways to fix this issue. These scam artists actually used non DOT approved air fittings ( total cost of $30 at best ) to hack this job up. I was told that he would build a manifold out of compression fittings. In the pictures shown, this is not the case. The truck still had a large air leak after the repair, and we had to get it repaired properly at another facility where technicians were stunned by what they saw. Btw correct repair cost 195$ .
Talk about highway robbery, I don't mind paying top dollar for the repair on the side of the road, but at least make the repair legal with proper fittings.
I would not trust this guy to touch my trucks again, I'd rather drive from Las Vegas myself to fix it vs. paying to have to fix it myself again.
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September 2024 by Hank beck
JR busted his butt to help my wife and I. We were stuck in Baker City with a blown head gasket and he miraculously worked us into his schedule. Excellent service from the entire crew.
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August 2024 by Willy Allen
Called Grumpy's Repair Inc. after breaking down on vacation
We explained our situation, they said they could fix what we thought was the problem. We got to their location a day late but they worked us in. They found out it was a different issue that caused the breakdown. The next day the parts came in, they fixed the problem immediately and we were back on the road again. We appreciate you JR and the mechanic team. Can't go wrong with Grumpy's.
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August 2024 by Thomas Voyk
Yep yep we were coming down from Coeur d'Alene going to our home in Boise the water pump blew I have my wife and two dogs. JR took care of us Cody's the best, they helped me out, rush me right in and got me on the road safe and sound thanks Jr thanks Cody thanks again at Grumpy's car repair Baker City Oregon.
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August 2024 by Sky Sky
Outstanding service for a fair price.
I came in for a new alternator and the owner was incredibly knowledgeable and respectful throughout the whole process. Pleasant waiting room experience and clean bathroom!
Thanks again Grumpys!
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August 2024 by Alex Shulyak
Needed a CAC hose replaced on Volvo VNL. Provided my own parts and for 30 min of work it was $420.25. They charge $200 per hour with a two hour minimum for in shop work. Very expensive for small repairs and labor rate is higher than standard roadside. Overall they got me fixed quick, just very pricy in this market. Paid though EFS.
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August 2024 by Patty's Photo Adventures Sharp
Ty was very helpful and excellent customer service!. Prompt and advised that he could fix my vehicle. He showed me the parts and explained what he had done. Waiting area was clean and the bathrooms! Would recommend them again.
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August 2024 by Art Hawkins
JR and Tye were outstanding, squeezing us in on short notice in a 100 + degree day. They were thorough and resolved my slide issue quickly. Very professional and positive. Highly recommend
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July 2024 by Bryn Littlefield
I broke down in the canyon between halfway and baker and my truck was having troubles with fueling. It was dying every 15-20 miles, but I nursed it to baker and dropped it off with Corey at grumpys. It was Memorial Day and he wouldn’t put a code reader on it without paying $540 for after hours repairs. I drove 5 hours home and left it with him for two weeks. On my way back to pick it up and drive home to Montana, I broke down 20 miles down the road exactly like it had been before I dropped it off, I had to get it towed, and I called him and he told us that since we had closed our invoice we would now be at the back of the line so he wouldn’t be able to look at it for a couple weeks. I was very disappointed with the customer service given that I had to be back home, he had already had it for 2 weeks, I had already paid him, he hadn’t fixed anything, and I didn’t have any more time. We had it towed to Fred’s instead and they were amazing. They got us in after hours even though they had a several week wait, fixed it the same day, didn’t charge us a fortune, and were exceptionally helpful and friendly.
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July 2024 by Shawn Boothby
I'll just say it wasn't good
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June 2024 by Julie Williams
These guys are awesome! Professional, courteous excellent service!! I highly recommend them, I just wish I would’ve known about them when I first moved here in 2005. They are the best service I’ve had with auto repair hands-down!!??
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May 2024 by Rhonda Dompierre
We came into Baker city with a little bit of transmission problems on our 34 foot motorhome and right away went to GRUMPY’S RV and Truck Repair.
We could not have found nicer people in JR, Dana, Corey and Kyle. More importantly, they were incredibly professional, and extremel competent. What a great group of people that will take care of your vehicle if you ever need.
They did what needed to be done to help us get back on the road safely.
Even though his shop was closed for Customer Appreciation Day celebration, he and his staff spent two hours trying to help us get back on the road.
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April 2024 by Michael Hurley
Amazing shop! My company was moving a piano to Boise when our trailer had suspension issues. Limped into their shop, they created room to do the repair right away, and we drove away after paying a 3rd of what I was expecting. Can’t say enough good things about them
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April 2024 by Jason Penavs
Had what I needed and friendly. Fixed me up and got me on my way.
