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January 2024 by Cole Cook
These guys are great! Diesel expertise is hard to find and these guys hooked me up. Prices are 1.5 to 2x higher than expected. They said it is because they won’t warranty work unless it’s a certain part/manufacturer. Want it cheaper? Rock Auto your own parts and take the hit on the warranty. Good shop! Highly recommend!
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January 2024 by joanna riggs
They always do a thorough and fabulous job. I feel they are very honest with reasonable cost. I will always bring my cars to Accurate Auto.
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January 2024 by Noel Kuhn
I have been to several auto repair places over the years and have never been truly satisfied and my last experience was very disappointing. My friend recommended accurate auto because she drives down from Wenatchee to go there. She said she will never go any where else. That got my attention. I spent over $3000 at my last place and was so frustrated with communication and then a few weeks later my cars engine light went on again and had acceleration issues and grinding noise. So I took it in to Accurate Auto to try them out. Immediately I was impressed with the friendly welcome. The same day I took my car in I got a call with an update and a link to a detailed report of each thing they checked with a detailed explanation and photo. They told me when it would be done and gave me a thorough explanation of the cars problems. It needed brake pads, and a mass air flow sensor. I couldn't believe the last place had missed that. I was so impressed with the communication at Accurate. Lance kept in touch with me with any updates and explained things so well that it made sense to me who knows little about car parts. The next day he told me that the parts were in but they found out that the source of a lot of the problems was that the catalytic converter was completely clogged and needed to be replaced since it hasn't in 23 years. Other places just cleared the codes and never told me the converter was so important for the function and performance of my car. They said it would be done Friday but had it done Thursday. I didn't have to wait weeks like the last place.For the first time I feel like I can really trust an auto place. I will never go anywhere else but Accurate auto just like my friend! I will recommend this place everyone that needs quality superior service!
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January 2024 by Chris McDowell
Nobody wants to spend hundreds or thousands of dollars to fix their car, but when your car needs repair you want a shop you can trust. One that will quickly diagnose the issue and provide and an accurate estimate. I have brought several types of cars to them and each time they get me in and out very quickly and within the estimated cost. Garrett and Lance provide great communication along the way.
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January 2024 by Will Curtis
Affordable and thoughtful care. They did well with my car, called me and explained clearly what the problem was and gave me the space to decide next steps. Accurate Auto sends out a digital web page via text outlining issues and mechanic notes. They even vacuumed my car and left candy. Customer service here is not condescending and closed off. They have an after-hours key drop box. I didn’t even walk in the front door and also paid over the phone. Good for busy working folks.
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January 2024 by Shaun Embury
Honest and thorough. They helped my mom with her car, and since she is of an, "experienced" age, people tend to try and take advantage of her. But not at this shop. I went with her to pick up her car, they were thorough with thier diagnostics, so they could understand what was happening with my mom's vehicle. They made recommendations, but my mom was under no obligation to agree to all that they recommended. All of the labor with the diagnosis was a bit pricey but understandable. In the end, my mom felt things were well explained, that they kept good contact with her, and she didn't feel taken advantage of because of her lack of knowledge. All and all, this was a good experience and we will be back again, and also recommend this place to others
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January 2024 by Buddy Skaggs
Left my car with them after several shops were too busy too take it, drop off was super easy. They were very communicative about the services they were providing and did great work on my car. Definitely becoming my go-to place if I have any issues
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December 2023 by T Shipley
First time customer of Accurate and they were awesome. Towed in old Volvo on short notice, they diagnosed and fixed vehicle within a couple days. Gave me a comprehensive rundown of what my options were and what was most pressing to throw dollars at. Honest straightforward service. Thanks
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November 2023 by Cory R
My vehicle is one of my main sources of income, so when it broke down I was at a loss. My family has been taking their cars to Accurate Auto for quite some time. They are very nice, fast and super efficient. I was given a loaner while my services were being done. I would most certainly recommend them for any kind of auto repair!Services: Auto water leak repair
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November 2023 by Jessie Snow (the master)
Garret and his staff were friendly and inviting. They diagnosed the problem with my car and they were able to take care of it in just few hrs. They did an awesome job! I will definitely be going back, if my car has any other problems.
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November 2023 by Carly Catt
This place did a fantastic job on my husband's car and he was even offered a loaner car while we waited. Turn around time was fantastically short and they followed up after too...as a wife and mother, I HIGHLY suggest Accurate Auto of Beaverton! They truly care about their work.
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October 2023 by San Updown
Meant to write a review sooner, but time got away from me. My Hyundai Elantra was acting up and needed to be looked at right away. I heard good things about Accurate Auto so I thought I’d give them a try. At 7am in the morning, I called and spoke with Austin over the phone who had excellent customer service. Austin was professional, courteous, and kind—both over the phone and later in person when I took my car in. Never a bad thing when a company makes a good first impression with customers on the initial phone call.The process of checking-in my car was straightforward and easy. I was advised I would receive an update later in the afternoon, and sure enough I received updates both by text message and phone call— a lot sooner than I expected too.I received a detailed report via text message of what the issues were and their recommendations. I also received a phone call from Garrett who gave a thorough update. Garrett answered all my questions and didn’t make me feel stupid. He was professional, patient, knowledgeable, kind and I walked away feeling like the overall experience was handled with honesty and integrity. Excellent customer service.My car is running smoothly now. I’m so thankful for how smooth and easy the process was!.I would recommend Accurate Auto to others and plan to return for future car needs. Thank you Accurate Auto team!
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October 2023 by Andy Black
Great Service. My wife has been using them for several years for her Prius and has been quite satisfied. I recently brought in one of our work vehicles. They were thorough in their inspection (16 year old vehicle with several issues), pointed out what was a critical fix and what could wait, then let me decide what to do without any pressure (unlike other shops).Did the work I asked for quickly and professionally. I’ll definitely use them againServices: Electrical repair
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October 2023 by Laura Quarin
Accurate Auto were communicative, friendly and efficient. They did great work on my Honda fit and had the car back to me before the end of the day. They clearly prioritize customer service. I really appreciated their professionalism.Services: Brakes
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September 2023 by William Jepson
We have been taking our Acura to Accurate Auto for several years. Besides doing great work, they are very pleasant people to deal with and honest. Strongly recommend them.
