-
March 2024 by Luke Raynor
Very helpful staff! Got me set up well for my painting project.
-
February 2024 by L N
They always have what you need. Like a rubber O ring that fits a 1966 trailer gas valve?seriously it’s crazy.
-
November 2023 by Tamara Naboulsi
Will never spend another dime at this store. Chris, the "manager" that allegedly helped me with my paint order was horrible. Assured me that the color I wanted was available, he just had to "mix" it. The color compared to what I wanted was nowhere CLOSE to what I requested. No offer to even open up the gallon of paint after to show me that it is in fact, the correct color. I got home only to find out that the color was not what I requested/ordered. I went back 48 hours to correct this issue, only to find out the paint color I requested was never "in stock". However, I was assured by Chris that it was. Didn't offer a refund, didn't own up to his error or do ANYTHING to remedy the situation. I was shocked to see the level of customer service they pride themselves in.. So disappointed. I would give them 0 stars if I could.
-
November 2023 by justin prather
I really needed a telescopic basin wrench to replace a kitchen faucet, the rather large bolt holding the ancient relic in place was in a very tight spot and I was not able to reach anything in to undo that said bolt, so a relative went to pick me up some tools and the guy helping her instead of a basin wrench, he sold her a adjustable combination wrench, which is unable to returned due to nature of item, theirs a little card on the tool saying so, great considering it was 27 dollars and it's not usable and i still need a basin wrench, I actually talked to the guy over the phone because he wanted to make sure he got all the right things, I don't know how explaining that a nut i needed a telescopic basin wrench for because it was unreachable turned into me just needing a adjustable wrench, which i have, great service guys
-
November 2023 by Martina C.
Very empty outdoor area in the late summer was disappointing, as well as the fact that the plants placed there, seemed like they were just put there to die. It isn't ever VERY busy there. The staff is nice, pleasant but in comparison to the Tigard store, this one is bare, harder to find things and just not as well organized. Ace is pricey, you're not going to get THE best value on most items but that's okay if you are in a rush or have an emergency. But you will OCCASIONALLY find a real deal. It's just not often lol. It's convenient but definitely not my #1 choice for Home Improvement.
-
October 2023 by Toni R.
horrible customer service had us wait at the front check out counter for 15 -20 min for manager to request a price match item that was available for 20 dollars less at Home Depot in Sherwood. We showed in store add and that item was currently available in this store. We were told after we had waited they couldn't price match ??? chris is the manager no help at all! We will never return to this store
-
September 2023 by Rob Yorke
I ordered two 17 pound bags of charcoal online. 17 year old brought it out to me. No offer to help me out, no offer to to get a cart. Just here it is. I'm 72. I guess the kid has some pressing texts on his phone to attend to. Lousy customer service. No reason to go here again.
-
August 2023 by Philip Nelson
Great neighborhood hardware store. Saves driving 12 miles round trip to Home Depot or Lowe's for small items. Always had good customer service, too.
-
August 2023 by DC Smith Enterprises
Dakota the mngr has a great team, Diana,Anthony,Eric Great Team #1 in Service, awesome, Ace is the Place
-
July 2023 by margie alabise
Just love a good hardware store! Everyone is always so helpful and friendly!
-
July 2023 by Skylar Auel
The people in here couldn't help me with a simple question about a gas can. They need to have more knowledge when it comes to their products m
-
June 2023 by Stephen Harriman
I got a really cool Weber kettle bird feeder there. It will look nice hanging near my Weber kettle grills.
-
April 2023 by patrick dubois
Nicest ace hardware ive ever been in. Large selection of tools and parts, fittings and house hold repair items.
-
April 2023 by Victoria Medvedeva
Matthew went above and beyond to help us get what we needed! Great customer service, really saved us a lot of confusion and stress.
-
March 2023 by glh0 ichi
They are always friendly, helpful, and have a surprisingly decent inventory.
