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November 2022 by Nick K
Great company in regards to Azure Cloud managed services.
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September 2022 by Jonah Blank
Eric was incredible, and more helpful than Microsoft themselves. He clarified and explained details of Windows Server Licensing that I was unable to get answers on from any other vendor, and even provided Microsoft documentation to back up his assertions. He did all of this knowing that he wouldn't even be able to sell me the license type that I needed. Above and beyond, my only regret is that I can't buy from him.
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October 2021 by Brett Morin
We worked with these guys to help 'manage' our infrastructure and man are they bad. First off they need a ticket to do anything. Then if you file a ticket it may or may not get done. If you ask for a status they may not be up for doing it. And I'm not talking about something like please build a server for me and have it ready by end of day. More like: "Can you please press this button here for me in exact directions since you have made some bureaucratic policy up that I cannot get to my own code to alter." It's like if you watched Hitchhiker's Guide to the Galaxy and the Vogon made a company up to follow schemes that only made sense to them and served no practical purpose ever.We've had code releases where they were told ahead of time it's coming. Day of it's coming. Hour before it's coming. Then time to switch, hit a button, oops rocket science, forty minute delay. Changed our code base to show date times in UI so we could ensure they really swapped things when they did not. I have heard countless stories and seen texts happening on release nights where things got stopped for hours because they could not swap a slot (hitting a button on their end).
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October 2021 by Lyle Drucker
I was a customer of Pacifier with 9 companies starting in 2003 then Infinity, Easy street and now this company (they wont let me post this with their name in it) At m o sera. Starting with Infinity service became bad, now with this company it is unacceptable. This is the worst company I have ever been associated with. I would leave if I could, but our emails are down, our web site is down, I have called, left messages, emails to support, tried calling accounting, sales, every phone number I can find and still no reply in two days and counting. I have contacted Network Solutions to transfer all our accounts, but can't get anyone to reply at this company to release and transfer the emails and web sites. I may have to drive to their office in Beaverton, OR. to see if their doors are still open. If not, then what?
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October 2020 by Peter Larson
My organization has been using the vendor for document generation and it has been unusable for a week. Do not use this company, whatever you do! Update 1/7/20: after several months, this company continues to cause myriad, ongoing problems for our organization. I still caution any consumer against using this company.
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May 2019 by Wayne Faligowski
Atmosera does not deserve even one star. I've been on hold for more than 30 minutes trying to speak with tech support but all I get is dead air. Initial message suggested I email my concerns but that's exactly why I'm calling, I cannot email anything. What a joke. Will seek alternative carrier and finally rid myself of such treatment.
