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January 2024 by Anthony F.
Go somewhere else. PT is ok. Their customer service is bad. They will come up with mysterious charges with no justification and no communication and force you to pay or send you to collections. Their billing practices are sketchy. After I looked, I'm not the first to have this happen. Done let this happen to you. Go somewhere else.
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November 2023 by Michael Hilsenberg
I've always been skeptical about many places in the medical field based on what I hear from friends about their experiences, but going to Benchmark PT made going to PT a very pleasant experience. I enjoyed going to the appointments and working with Ellie, Priscilla, and Holly. Everything that I was doing for recovery was explained very well, and everyone I worked with was extremely helpful if I had questions about something. This would be my first go-to place if I needed PT again in the future!
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November 2023 by Portlandgirl
I can’t say enough great things about this clinic! Have you ever had fun going to PT? Well before I went to Benchmark I didn’t think that was possible but seriously this is the most positive and fun PT environment I have been exposed to. Leanna and her staff work to meet your goals, really listen and don’t want you to do anything that hurts you but challenge you sufficiently so you make progress. The exercises were very effective and really helped me address my aches and pains and my mobility was vastly improved. Even in the middle of my treatment I got another issue (vertigo) which Ellie was able to help me with in a single treatment. I am very grateful for my referral to this clinic and wouldn’t hesitate to refer my friends and family to the wonderful, knowledgeable and FUN professionals at Benchmark!
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November 2023 by Emily Mohr
Leanna and Ellie are so sweet and wonderful to work with. I always felt welcomed and cared for in their hands. The other therapists there seem just as great though I did not have a chance to work with them. I finished my therapy today with a definite improvement in my strength, knee pain, and mobility thanks to their care! Thank you Leanna and Ellie for being so warm and making therapy fun!
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November 2023 by Nathan Stickney
The whole team here makes this place a delight to come to for PT, and Priscilla was knowledgeable and helpful -- essential really in getting me back to running. I was disappointed to leave them, but definitely recommend.
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August 2023 by Prashama Sandy B
Wow! Love this place! Leanna is the manager and runs an upbeat, fun, but really thorough and successful outfit. They adapt their therapies to what you need on any given day. I improved sooo much from a recurrence of bilateral shoulder impingement, pain and loss of strength. They also treat a variety of physical issues including post concussive syndrome very successfully. They are very encouraging and Erin was very competent and helpful with any billing and case management issues. Katherine is great at the phones helping with appointments, insurance and being a sweet, friendly face when I come in. This site is a teaching site and that is obvious! Leanna is very knowledgeable and does an amazing job of helping create more amazing PT's! I really have loved my time with them and am sooo glad I found them. They were really important to my recovery both physically and emotionally. They do a good job of telehealth visits as needed, so I didn't have to miss out while I still tested positive for Covid-19 but felt better. And they have a great reminder system to help keep track of my appointments! I will honestly miss them and how much I looked forward to my PT sessions!! Bless you all for all the healing you are doing!!!
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August 2023 by Sandy B.
The Scholls Ferry/Nimbus location in Beaverton is outstanding. Leanna S. runs an amazing clinic where she is training other therapists, and so you are getting really thorough care no matter your practitioner. I had bilateral shoulder nerve impingement plus loss of strength, pain and depression. They were wonderful at taking it at a pace I could manage as well as being very understanding when I struggled doing my home program. The website has videos that you can watch so you can repeat the exercises at home! They have lots of ways to help you remember to come to your appointments which I needed!! Also, the front desk staff Erin and Katherine are wonderful. Very thorough, professional but personable. Scheduling was easy. Good to schedule ahead as they can be busy! This branch is fun as well as thorough. And I can now lift heavy boxes over my head which was totally out of the question before. Even with several health set backs (hospitalization, rapid unhealthy weight and muscle loss, new onset dizziness) they worked with me with all the new diagnosis and incorporated things to help with all of them. And ALL of my challenges improved greatly. Very creative team, very easy to work with and I had wonderful results!! I am now much more functional, have very little pain, my dizziness has improved 10 fold, can easily follow the home program. I will miss going in and hanging with them. They are running a top notch program over there!! Blessings to you all and Thank You from the bottom of my heart for all you have done for me!!
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July 2023 by Joanie Johnston
I cannot say enough about my experience with the Benchmark program and professionals working there to make so many of us well, stronger, and so much more capable of leading our everyday lives. I went in with a knee issue involving excruciating pain. Within two weeks the knee pain was gone. Unbelievable. The work done in clinic together with the at home exercise routines have increased my strength and balance so much. I have multiple issues including severe muscle weakness in my core and legs. Myositis. You have really changed my attitude and ability. I feel more physically secure and I am able to do so much more. I feel so much more confident and stronger than I could have imagined for myself. Thank you all so very much for making such a positive difference in my life and for working “hands on” with me and for educating me about how my body works along the way. My family and I are so, so grateful. Thank you all for the miracles.
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June 2023 by Johnny
injured my achilles earlier in 2023 after some gym workouts. the folks at BenchMark PT really helped with recovery movements and teaching me exercises for long term improvement. Thanks to Leanna and her team. Shoutout to Alex for showing me new training movements to strengthen my hips, core and knees. It's great and now I'm stronger in different areas. love the Bosu ball and Dyna disc! they also have workout equipment for purchase.
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June 2023 by Penn McArthur
Holly Aranda did a great job. She set up a program of stretches and life style changes to help me with urinary issues. Thank you...
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April 2023 by Bonnie Salquenettii
The whole staff is amazing, and very professional. They take the time to get to know you both professionally and personally. They take the time to get to know you. They do not push you to do more than you can do. I will be definitely going back if ever needed.. Thanks to the whole staff
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February 2023 by Michelle M.
Well, it looks like I'm not the first to report this company and their unethical SKETCHY BILLING PRACTICES! I wish I would have seen the previous review about this prior to becoming a (formerly) loyal customer. I was a years long Benchmark patient, and have gone to three different locations and seen several PTs. Recently, I took a break from PT, intending to resume in the Spring. However, that changed the other day when I received a collections notice out of the blue; I received no calls, no emails, no mention at my biweekly appointments, and no knowledge that I owe them anything beyond the fee I paid at every single visit over the years. I did receive EOBs from my insurance, and receipts for my visits which I became accustomed to recycling as I was under the impression I had paid in full each visit. I have now spent hours of my day going through my insurance claims over the last two years to review each date the collections noticed listed. In doing so, I realized they did not even credit the listed visits in collections with the amount I paid at each appointment. This business has received years of payments from me and my insurance company, yet once I took a pause on therapy, they silently sent me to collections on a balance owed I was not aware of; this will impact my credit, and the chance I will ever go to their business again, regardless of how great *some* of their PTs are. This time I'll look for a local non-franchised company to support, who does not have a corporate conglomerate drooling at the opportunity to sneakily stick it to their patients.
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February 2023 by Lauri Barry
Thank you Thank you Thank you to Leanna (and Amanda-George Fox) for getting me started, for Alex-Amanda for all the in-between work, and for Leanna for my final appointment today. I have been so happy and impressed from the first day I stepped foot into this location until my last visit. Jason (and I’m sorry, I don’t recall the other receptionist’s name) were always so friendly and welcoming. It’s truly a support-system when you’re there and cheer on your good days and are there for you on your “not-so-good days.”Unbeknownst to me, I had a graduation ceremony this afternoon: with music (pomp and circumstance), a gown to wear, and a goodie bag for all my hard work!Thank you for all your hard work…I greatly appreciate all of you (I even worked with Aly one day!)I would like it if you reached out and let Amanda know I ended my program today and thank you for everything.Maybe I will see you if I end up having knee replacement surgery…I will definitely recommend you for my rehab services!
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January 2023 by Olivia Rose
Everyone was very friendly, and they helped me a lot! I would definitely recommend doing PT here. My specific experience was with PT for pain from hyper mobility.
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October 2022 by Anita Pace
I started at Benchmark after getting stem cells in my back. It’s been over a year and my improvement from the exercises and treatments at Benchmark have drastically improved my lower back functioning. I’ve worked a lot with Leanna and advanced supervised students. Not only is Benchmark on Scholls a top notch facility, but everyone is so kind, yet professional in all they do. Leanna is extremely learned, but has helped with issues none of my other practitioners have been educated in. I have less pain and more strength. When I tore meniscuses in both knees, I’ve had the same great treatment. I have no hesitations is recommending them for any of one’s PT needs.
