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November 2023 by Vieda B.
Brock Automotive service is absolutely the best. Best overall treatment! When I leave their service even for an oil change or brake check I can feel confident to go back-and-forth from Hillsboro to Seattle as often as I need to...Happy holidays Brock Automotive and keep it up!
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November 2023 by Jan Crawford
Oh my gosh, I felt I was in great hands from the 1st contact with Coy. And I was not disappointed. I am a 71 yo lady trying to buy a used car on my own. I brought a car to them for a PPI. They were so straightforward and honest, the whole process went very smoothly and, most important, communication was great. I didn't get that car, but I would not hesitate to return to them for any car issues
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November 2023 by Kim Bull
Best service, quality and price. I’ve brought my 2006 BMW to them for about 7 yrs now. Also my daughter’s Subaru. I would highly recommend them. So happy to have a good auto shop!
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November 2023 by Ian Bow
Was able to get my Honda Odyssey serviced in a timely manner even though they were booked. Had quite a bit of work done. Very happy with how I was treated and hoping the service keeps the van going for a long time
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November 2023 by Selina S.
I cannot say enough positive things about Brock automotive. They are experienced, friendly, reliable, and have excellent pricing compared to other establishments in the area.
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November 2023 by T M.
Went in for a diagnosis for engine light, told them I have two codes, they only addressed one. charged me 160 bucks and they broke my splash gaurd, and didn't say anything. My engine light came back on on the way home. I won't be going there again.
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October 2023 by Philip B.
Consistent professional service. What a concept! I have confidence in the staff in word and deed.
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October 2023 by Karen Embry
I would highly recommend Brock Auto, based on my experience. I have a Mercedes with over 200k miles that needs a lot of TLC, and they did a very thorough inspection and provided detailed recommendations and they were very transparent about what was an immediate priority vs. preventative maintenance that could be put on hold for a future visit. Pricing seemed quite fair compared to other shops I've taken it to. Great customer service and got the car back next day after dropping it off, even with a few different repairs needed. Only drawback was it took me 2 weeks to get an opening for the initial appt on a day that worked for me--but I think that speaks to their strong customer base, so it was worth the wait to know you're taking your vehicle to a reputable shop.
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October 2023 by Karen Randolph
The folks at Brock Automotive are always so nice and explain everything clearly. Their quote system is super easy to approve, their pricing is very fair, and the work is always well done. My 19 year old car is running great because of them.Services: General repairs & maintenance
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September 2023 by darin t.
I've been going to Brock for a few years now. We take all of our cars there. I have been happy with the service. I like the write ups and pictures that they supply. I know they are busy, but they are usually able to take the time to go over things if I have questions. I like that they are willing to do quirky little things like repairing an exterior leak that soaks the floor mats. And, they are not afraid to say, go to the dealer, such as Honda, if it is the best way to go. So, once again, I appreciate the honesty. Also, it's nice to see familiar faces at a business, and I get that with Mark and Coy when I visit.
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September 2023 by David H.
I'm so glad to have found this repair shop. Everything about them is really great. The customer service is friendly and trustworthy. They do a fast, accurate job with repairs (I had my suspension looked at and had an alignment and a tire rotation and synthetic oil change). And they won't charge you for things they don't think you need to pay for, for instance some diagnostic work and road testing. I can't recommend this business highly enough!
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September 2023 by Francisco V.
Knowledgeable, price is solid, and great customer service. I fully recommend this shop.
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September 2023 by Cindy Cummings
Brock Automotive is great. They have serviced our vehicles for over 10 years. They always do an excellent job on my Mercedes. When the vehicle is brought in for service they review everything necessary, break down a quote for everything and help prioritize what needs to be done or could be put off. It really helped when my first Mercedes of 25 years seemed to always need something due to age but I loved my first Mercedes. Eventually purchased a new Mercedes. They have been great doing my normal service needed now that my warranty is over. They are so professional, very reasonable in their costs compared to the dealership. The team there is so personable. I highly recommend them.
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September 2023 by Michaela Corbitt
Brock auto is absolutely fantastic! Their staff is so friendly and helpful. I have been there twice where they were unable to fix the issue due to a Mazda dealership needing to perform the services for warranty reasons. They diagnosed the issues and gave me the information printed to take to the Mazda dealership. And they charged me absolutely nothing. Will definitely keep going here!
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August 2023 by Deb Seifert
I was referred to Brock Automotive by discount tire store. They were really helpful, fixed my tire and a few other problems my car was having. It took a couple of weeks to get on their schedule, but once there they were very organized, communicated well with me and had fair prices. I’ve finally found a great mechanic in Hillsboro. ?Service: Tires