Budget Truck Rental offers a generally positive experience for customers. The pickup process is quick and easy, with helpful staff available to assist. One customer noted a smooth checkout when renting a cargo van, which was a good deal for their needs. While there were times when communication was challenging due to limited staff availability, the team made efforts to help. Overall, many customers appreciate the friendly service and efficient rental process, making it a reliable option for moving needs.
Absolutely no problems. After reading reviews, I called ahead to confirm that they had the truck, which they did. One note: I was able to book a 6pm pickup through the corporate site, which is when this location closes, so they recommended I come in at 5:30pm instead. Quick and easy otherwise.
June 2023
They leave a message and then No answer.Update! They really tried to help me me out, but things just didn't work out. Only one person on shift makes it hard to answer the phone.
November 2021
Everything went very smooth. Great service and direct no hidden fees. I always used Uhaul this time I learned go with this budget
