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November 2022 by Jake Varisco
Terrible car buying experience. They bought a broken car, did not fix it, then sold it for top dollar without telling us the engine needed major repairs immediately. Buyer beware!!! The last year has been a complete nightmare. Wasted $20,000 on a car and repairs worth less than $1,000 now. These people sell lemons.
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July 2022 by Dan F.
Above and beyond! We had some light body work done after a fender bender. Mike noticed some road paint on the side of the car while he had it and took care of it. He treated my car like it was his own. He didn't need to do that, and it's exactly the reason I'll forever take my cars to Mike and Carr Auto Body. Thank you!
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August 2021 by Jann H.
Our salesperson was knowledgeable about the cars but was not interested at all in selling a car that afternoon. I guess he made his quota for the month already. So we drove further up the street and purchased a car that day!! We started our car search already knowing what kind of car we wanted so at that point it came down to customer service.
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August 2021 by Tina M.
Mike was amazing to work with! MVA's are never a good experience but Mike and his team made it possible to relax and feel confident our car would be back in it's pre accident condition. Actually better condition since they detailed the inside as well! The team did an amazing job. We can't say enough about the service and quality of repairs. Tina M
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October 2020 by Scott R.
Thanks to Mike E. and staff at Carr Subaru Auto Body for a job well done. They were professional and got me right in. We bought our last new car at Carr Subaru and go there for service so it's great to also be satisfied with their auto body shop. Note: this is a different address than their new cars and service.
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July 2020 by John+Jennifer G.
My experience with Carr Auto Body was fantastic! Mike who is the manager is very experienced, positive and honest. My vehicle is my "baby". It had sustained body damage in four different places so I was concerned how it would all turn out. WOW!! It's as good as new and the work was completed exactly when Mike said it would be. The shop also detailed my car inside and out before I picked it up. Great service!
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November 2019 by John Graham
This was the best car buying experience we've ever had. Dan Doyle answered all of our questions before we ever stepped foot into the dealership and had our new Forester detailed and full of gas before we arrived for our appointment. He made sure we understood all of the features of our new car and really took all of the pain out of the car buying process. Thank you Dan, we hope to send you many customers in the future.
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November 2019 by Bayley J.
While I was not expecting to have a collision the other day, I was pleasantly surprised by the professionalism, attentiveness, and help I received at Carr Auto Body. Mike wasted no time by helping me collaborate with the other party's insurance company and really put my mind at ease when he started, "Not to worry. We will deal with everything on our end. For now, let's get you into a rental." From start to finish, my experience at Carr Auto Body was first class and did I mention? My Subaru looks even BETTER than new. Thanks to all who worked hard to restore my boy, 'Reggie', back to his factory specs. THANK YOU!!
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July 2019 by Alexandra Elizabeth
Chuck is one of a kind, a true pal, an honest salesman, and an all around well rounded dude. Thanks for selling me a car I definitely couldn’t afford, Chuck. I only regret it a little bit - just kidding, I regret nothing. Especially not my time spent with you. Please, however, rethink the decor of your offices. It’s like a weird French film buff met your grandma somewhere halfway. It’s just not good. But Chuck, Chuck was great. 10/10 would spend my entire savings here again. Also, just wanna say you guys, this was my second time buying a car here and this time, working with Chuck, was in a word: phenomenal. Also, Brandon is really cool. But let’s really give it up, to the true MVP, my man, Hector. You the real boss, Hector. Love you, man. I know this review may sound like a joke, and I mean, it kind of is, but really these dudes are top notch and also have the patience of a saint. If you can only use your imagination, by reading this review, you will begin to understand what it must have been like to sell me a car. Hector, Brandon, and of course my man, Chuck - ya’ll are the bees knees.
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May 2019 by Ran Alle
Terrible. Rude. Salesmen definitely are NOT paid for their listening or courtesy to customers. No wonder they are closed. So glad we got out of their slimy deal. Never going back to Carr.
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December 2018 by Hannah B.
I didnt feel like they were professional at all, although both the sales manager and the sales rep were very polite. The rep was incredibly new and know nothing about the vehicle, even though they had several hours notice I was coming to look at it, and the manager claimed to know nothing about warranties, so he sent in the finance guy who was extremely misleading about the warranty on the vehicle. He dodged the very direct question of how much of the manufacturer warranty was left on the vehicle several times, instead trying to explain, though vaguely, their extended warranty which was way too high for the vehicle price. Finally I just got the warranty info from the Carfax and read it to him. To this he played d*** and backtracked. They low balled me hard on my higher-end trade and wouldn't budge on the new sale, even though the price was not competitive for a non-CPO vehicle. I also felt like I was being man-solained the warranty. I have purchased several cars and I do lots of research before I show up to a dealer. Just because I am a spunky blonde doesnt mean I dont smell BS a mile away.
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November 2018 by Denis VanWetten
Met with Juan Fernandez to finance vehicle and this person was amazing, he covered all my questions and provided outstanding service. Very friendly people and provided great experience. Highly recommend Carr Used!
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October 2018 by Jessica Henderson
Thanks Carr auto! And thank you Dennis for being there for me now twice!
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October 2018 by Bryan Williams
One star is too good for this place. Will never deal with them. Not only do they take advantage of young kids, they stole thousands of dollars of stereo equipment out of a truck that was supposed to be a trade in. I say supposed to be because having a cosigner with a nearly perfect credit score wasn't good enough for them. It took nearly 2 weeks for them to find out they couldn't get the deal done. Tried to return their car and had to wait over an hour for them to get my truck, only to find out that my truck was trashed. STAY AWAY from Carr!!!!!
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October 2018 by Nick Buda
Ask for Dennis vanwetten when you go here. He's great. Put me in a car I never thought I could have for a low monthly payment. Extremely helpful and flexible. Jimmy is great as well I just forgot his last name. Came in on his day off to finish my deal.